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VGM Technologies has contracted with Health Care Answering Services (HCAS)
to provide discounted pricing for VGM Group Members
 For
more than a decade, HCAS has specialized in nationwide answering services for
health-care and medical professionals. Operators receive special training that
enables them to meet the special needs of health-care profession.
VGMT’s contract includes:
- 100 minutes of operator assistance
- 30 minutes of voice mail minutes
- 3 hours of off-line assistance
All calls are billed in one-second increments. HCAS has 24/7 customer service
and supervisors available to answer questions.
Other services available include:
- Multi-lingual services for translation services and message taking
- Message records that can be sent to your office on a daily basis via fax
and/or email
- Conversational Voice Recording in which you can listen to a recap of your
caller’s message or the entire conversation with the HCAS operator
- Call screening announcements that allow the caller to select with whom they
need to speak with at no charge against your minutes
- Toll-free numbers for call forwarding and to check on your messaging
- Complete voice mail capabilities
Some answering services charge per call whether it is incoming or for paging
your office; others bill in 30-second increments. HCAS bills in one-second increments
and only for live operator time. Paging is not counted against the minutes and
you have an unlimited number of calls.
For more information, call VGM Technologies at 800-824-8468.
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