Education Initiative Spurs VGM Member to a Positive Bottom Line

Posted on in Growth Strategies, Membership, Education/Training

The original, seven-employee, Michigan-based Hart Medical Equipment, co-owned by Michael Damstra and Kenneth Fasse, had some wins in competitive bidding. Each of Hart’s current hospital partners – Genesys Health System, McLaren Health System, Henry Ford Health System, and McLaren Port Huron – had HMEs, but none were winners in the competitive bidding process.

Because leaders at each company knew HME was critical to hospital operations in facilitating hospital discharges, they wanted to stay engaged in the industry, explained Deb Holman, originally with Genesys and now Hart’s chief compliance officer.

Beginning in 2013, each company brought patients, equipment, and inventories to Hart Medical Equipment, now based in Grand Blanc. They also brought legacy employees with their legacy knowledge and their own ways of doing everything. During the past three and a half years, through an education program called HartBEAT (Hart Better Education and Training), the company has accomplished assimilating all into a new business – a successful HME with a positive bottom line.

How You Can Learn More

You have two great opportunities to learn more about Hart Medical’s HartBEAT program:

  • A two-part series written by communications expert, Dorothy de Souza Guedes recently appeared in HomeCare magazine. Click here to read part 1 of the series and here to read part 2.
  • Deb Holman will give an in-person account of the program during her presentation, “Education, Training, or Coaching: A Means to Operational Change,” on Tuesday, June 13 at this year’s Heartland Conference. Click here for more information about Heartland and to register.