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Member Q&A: What to Know About Mastectomy and CPAP Resupply

Posted on in Education/Training

Resupply season is here. That means many of your patients and clients have met their deductibles, and it’s the perfect time for them to reorder the supplies they need before the end of the year.

To help you remind your patients and clients to order their supplies, and encourage some end-of-the-year sales for you, VGM has a couple of resupply programs for mastectomy and CPAP supplies. Check out some of the member Q&A's below to help get you started:

Mastectomy Resupply Year-End Mail Program

Q: Can I contact my current Medicare patients about resupply?

A: Yes, you can contact existing customers as long as they have received a covered item within the last 15 months from your business. You cannot contact new customers. The mailer created indicates they may be eligible for additional supplies and that they can contact your business to determine eligibility.

Q: What is the Mastectomy Resupply Year-End Mail Program?

A: This program is run through our women’s health community, Essentially Women, and allows you to send a postcard to your clients to remind them to reorder the supplies they need. It’s an easy way to market your business and increase your resupply sales.

Q: How does the Mastectomy Resupply Year-End Mail Program work?

A: It’s incredibly easy.

  1. Fill out the order form.
  2. Our trusted partner, Strategic Imaging, will contact you for your address list.
  3. Strategic Imaging will print and mail your postcards.
  4. Want your mailer customized? Strategic Imaging will work with you to meet your needs.

Q: Where can I find out more about the Mastectomy Resupply Year-End Mail Program?

A: Visit www.essentiallywomen.com/mailprogram to learn more. There’s even a video from an Essentially Women member who saw a HUGE return on her investment, so be sure to check it out.

CPAP Resupply Program

Q: What is the CPAP Resupply Program?

A: The CPAP Resupply Program allows VGM members to easily direct mail their customers to remind them to get their CPAP supplies. Much like the Mastectomy Resupply Year-End Mail Program, all you have to do is supply Strategic Imaging with your mailing list, and they’ll handle the rest.

Q: How will I field all these extra orders with a small staff?

A: You won’t have to. Orders your patients submit can go directly to our partner, VGM Fulfillment. They’ll process and ship the orders that same day. You’re then billed customary pricing by the manufacturer for each product shipped.

Q: How could CPAP Resupply benefit my business:

A: We have a graphic for that. Check it out!

Q: Where can I learn more about CPAP Resupply?

A: To learn more about the CPAP Resupply program and get started, visit cpap.strategic-imaging.com. Or, to see how VGM Fulfillment can help keep your patients resupplied, visit www.vgmfulfillment.com.