Ready, Set, Hire – How to Find the Right People for Your Business

Posted on in Education/Training

By: Sarah Hanna, ECS Billing & Consulting North

Published on April 17, the U.S. Bureau of Labor Statistics national unemployment rate showed figures of 4.9-5.0 percent for the first quarter of 2016. This is the lowest the nation has seen since April 2008. With unemployment statistics such as these comes an increased difficulty in finding the right people for the job. It truly is a matter of supply and demand. 

The right people can be the difference between extinction and survival…profit and loss.

How does yours become a company that applicants want to become part of? The answers lie in understanding today’s workforce, knowing what makes people successful team members, identifying your corporate culture and maneuvering so that people are interested in your organization.  

Hiring great people to work in the HME industry is a trying and challenging process. Whether you do the hiring yourself or utilize a professional recruiting firm, it is important to understand the current labor environment and the need to analyze your company. By doing so, you give yourself and the candidate the best chance to be successful during the interview process and when they are a member of your team. 

Candidates are comprised of millennials, generation Xers and baby boomers. Each group has different needs they want fulfilled from the position they choose. The burden now falls on the company to become the organization these applicants want to contribute to and become part of. An important element is understanding the mindset of those during the interview. 

Making the most of the interview process is key in finding the best talent for your organization. Asking the right questions during the process and employing assessments will provide insight that can be the determining factor(s) for long-term success. 

Once hiring is complete, a solid onboarding and training effort for these new hires is imperative to keep the talent you worked so hard to gain. The result is that staff need to feel productive, effective and appreciated. With low reimbursement rates in our industry, companies need to have top performers on staff. These people need to believe in the mission of the organization and their role in the revenue cycle, which in turn makes the difference for the patient and the company overall. 

Connect with Sarah at VGM Heartland

For more information on hiring the right candidates, attend Sarah’s presentation, “Ready, Set, Hire:  Hiring Practices to Move Your Business Forward in the HME Industry” at VGM Heartland Conference! 

About Sarah

Sarah Hanna is president of ECS Billing & Consulting North. She has worked in the HME industry for more than 25 years, conducting numerous seminars and client consultations on billing protocols, operational efficiencies and workflow, revenue cycle management and reporting mechanisms for corporate success.