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Wound Care HME Providers: What to Look for When Choosing a Vendor Partner

Posted on in Product and Service Solutions

Heather Trumm, VGM Wound CareBy Heather Trumm, Director of VGM Wound Care

As wound care HME providers, there are several important aspects we consider when it comes to selecting our vendor partners for wound care supplies. 

We want to choose a partner that provides support for the products they distribute. We also look for the tools, resources, and education that they may or may not provide.  

If you’re deciding which manufacturing suppliers and/or distributors to choose as a partner, consider asking them these questions to get a better idea of the support they can provide to you: 

1. Do you have a toll-free clinical support line, and if so, during what hours is support available? 
2. Do you provide onsite training of your products or webinar training sessions? 
3. Are there online or on-demand education sessions available? 
4. Do you offer educational webinars?
5. Are product samples available? 
6. Do you have clinical tools to assist my staff to understand your products and how they are used?
7. Do you provide Medicare forms?

Keep in mind these questions highlight just a few of the important aspects to consider when choosing a vendor partner, and the answers you receive are likely to bring up additional questions and conversation. 

Are there additional questions and concerns you would add to this list? Send me an email  at [email protected] and let me know your process; we’ll be doing a follow-up post in the coming months to highlight more helpful tips when making these important decisions. 

Speaking of helpful information, did you know members can log into the VGM Wound Care website to access a variety of tools and resources to use and download for your business? From billing tips to vendor product information, it’s a comprehensive collection of resources available at your fingertips. 

Members also receive a copy of our Wound Care manual which provides an overview of the wound care market and the basic physiology of wound care, as well as a glossary of terms and information on marketing perspective and reimbursement information. 

These are just a few of the many benefits of being a member of our Wound Care program. If you’d like to learn more about what membership can do for your business, let us know! 
Email me directly at email  at [email protected] or complete the quick form on our website: VGM Wound Care