Member Q&A: What to Know About Mastectomy and CPAP Resupply

Published in Women's Health on October 02, 2019

Resupply season is here. That means many of your patients and clients have met their deductibles, and it’s the perfect time for them to reorder the supplies they need before the end of the year.

To help you remind your patients and clients to order their supplies, and encourage some end-of-the-year sales for you, VGM has a couple of resupply programs for mastectomy and CPAP supplies. Check out some of the member Q&A's below to help get you started:

Mastectomy Resupply Year-End Mail Program

Q: Can I contact my current Medicare patients about resupply?

A: Yes, you can contact existing customers as long as they have received a covered item within the last 15 months from your business. You cannot contact new customers. The mailer created indicates they may be eligible for additional supplies and that they can contact your business to determine eligibility.

Q: What is the Mastectomy Resupply Year-End Mail Program?

A: This program is run through our women’s health community, Essentially Women, and allows you to send a postcard to your clients to remind them to reorder the supplies they need. It’s an easy way to market your business and increase your resupply sales.

Q: How does the Mastectomy Resupply Year-End Mail Program work?

A: It’s incredibly easy.

  1. Fill out the order form.
  2. Our trusted partner, Strategic Imaging, will contact you for your address list.
  3. Strategic Imaging will print and mail your postcards.
  4. Want your mailer customized? Strategic Imaging will work with you to meet your needs.

Q: Where can I find out more about the Mastectomy Resupply Year-End Mail Program?

A: Visit www.essentiallywomen.com/mailprogram to learn more. There’s even a video from an Essentially Women member who saw a HUGE return on her investment, so be sure to check it out.

CPAP Resupply Program

Q: What is the CPAP Resupply Program?

A: The CPAP Resupply Program allows VGM members to easily direct mail their customers to remind them to get their CPAP supplies. Much like the Mastectomy Resupply Year-End Mail Program, all you have to do is supply Strategic Imaging with your mailing list, and they’ll handle the rest.

Q: How will I field all these extra orders with a small staff?

A: You won’t have to. Orders your patients submit can go directly to our partner, VGM Fulfillment. They’ll process and ship the orders that same day. You’re then billed customary pricing by the manufacturer for each product shipped.

Q: How could CPAP Resupply benefit my business:

A: We have a graphic for that. Check it out!

Q: Where can I learn more about CPAP Resupply?

A: To learn more about the CPAP Resupply program and get started, visit cpap.strategic-imaging.com. Or, to see how VGM Fulfillment can help keep your patients resupplied, visit www.vgmfulfillment.com.   


comments powered by Disqus

From Our Experts

Sen. Duckworth Meets With Breast Cancer Survivors thumbnail Sen. Duckworth Meets With Breast Cancer Survivors As we kick off Breast Cancer Awareness month, Sen. Tammy Duckworth (D-IL), lead sponsor for S.562, the Breast Cancer Patient Equity Act, visited Second Act Mastectomy Boutique in Chicago to meet with breast cancer survivors. Member Spotlight: Jill Robbins and Terry Scott from Perfect Match Boutique thumbnail Member Spotlight: Jill Robbins and Terry Scott from Perfect Match Boutique Life-altering events oftentimes spark the entrepreneurial mindset and lead to the opening of new businesse... If Your Elected Officials do not Hear About Issues, They Cannot Take Action on Them thumbnail If Your Elected Officials do not Hear About Issues, They Cannot Take Action on Them Breast Cancer Awareness season is upon us, and everywhere you turn, you see pink ribbons, hear about commu... Audits and Condition of Payment Prior Authorization Resume August 3! thumbnail Audits and Condition of Payment Prior Authorization Resume August 3! On Aug 3 audits will resume from the suspension during the public health emergency. In addition, items requiring prior authorization (Power Wheelchair Bases and Pressure Reducing Support Surfaces with an initial date of service Aug 3 must have a prior authorization. This was temporarily optional during the public health emergency but that option will end with initial dates of service Aug. 3. Billing and Reimbursement Chat with the Experts: CMS-1713, Telehealth Moving Forward, and New ABN thumbnail Billing and Reimbursement Chat with the Experts: CMS-1713, Telehealth Moving Forward, and New ABN Ronda Buhrmester and Dan Fedor discuss the rule CMS-1713 related to Change in Orders and Face to Face, including master list and required list, as well as SWO recommendations. They also chat about the current and future environment for DMEPOS providers as far as telehealth, continued need for ongoing rentals, supplies and repairs, and a new ABN. CMS Directs Auditors to Get Back to it on August 3; Prior Auth Programs Get the Greenlight Too thumbnail CMS Directs Auditors to Get Back to it on August 3; Prior Auth Programs Get the Greenlight Too The van Halem Group released a blog stating that beginning August 3, MACs, RACs and the SMRC will 'flip the switch' and reinstate their audit functions. CMS notes that the waivers and flexibilities in place at the time of the dates of service of any claims potentially selected for review will also be applied. Packer Perspective: How U.S. Rehab Can Help You Show Your Worth thumbnail Packer Perspective: How U.S. Rehab Can Help You Show Your Worth “Ask not what your country can do for you - ask what you can do for your country.” - John F. Kennedy I love this quote, and it was delivered during a time that was not easy by any means. It also came from a great American who lost his life working to help this great nation. We are going through a lot of turmoil with COVID-19 and our industry, so we are making do with new methods of treatment and healthcare. Pitt Announces New One-Year Masters and Graduate Certificate in Rehabilitation Technology thumbnail Pitt Announces New One-Year Masters and Graduate Certificate in Rehabilitation Technology The University of Pittsburgh Department of Rehabilitation Science and Technology has announced a new 35-credit Master of Rehabilitation Technology (MRT) degree beginning in the fall semester of 2020. The degree can be in one year of full-time study or part-time. The program includes weekly remote classes and in-person labs conducted over one 4-day weekend per semester in Pittsburgh.