Shadow IT: Danger Lurking in the Dark

Published in Member Communities on December 07, 2018

Shadow IT is just as ominous as it sounds. It’s when an individual within an organization accesses hardware or software without the knowledge of management or your IT team. Why is this a lurking danger? It’s because of the increase in employee autonomy to purchase applications or utilize cloud-based services to assist in completing their work. Whether purposefully or not, it bypasses the scrutiny of an organization's IT department, thereby leaving the company open to cyber threats.

The Security Gap

The major issue with shadow IT is that as employees continue to utilize unregulated applications and web services, the greater the gap between security and safety. Devices and unknown applications are utilized by people who do not have cybersecurity training. Users have the right to utilize whichever applications they want on their personal devices. However, all applications on devices owned by the company should be run by the organization’s IT department.

Contention Between Employees and IT

In some cases, tension develops among employees when IT frequently blocks what employees see as their ability to perform their jobs well. This is a dangerous dilemma that can crumble communication between the two groups. It is imperative that the lines of communication be encouraged. Instead of automatically blocking every employee attempt, consider having a discussion about what is needed to find successful alternatives. It’s important to have the right people on your IT team to make this possible.

Employee Turnover

When employees set up their own systems or download applications then leave the company or are terminated, it is difficult to track down where company data resides.

Staying Ahead of the Game

No matter how many security measures you have in place, if there is a breakdown in communication and an attitude of distrust towards IT, it limits their ability to keep the organization safe. Start examining a strategy to build a bridge between IT and your employees. Having the right people and process will help you to stay ahead of Shadow IT. For example, if there is an application that employees feel they need in order to do their job well, IT can create their own version or find a vetted alternative.

Having a system in place will help tremendously and create a happier workforce. Contact us about workforce security training.


comments powered by Disqus

From Our Experts

Congratulations to Dan Casper, the 2020 VGM Sales Associate of the Year thumbnail Congratulations to Dan Casper, the 2020 VGM Sales Associate of the Year VGM & Associates is excited to announce that Dan Casper has won the VGM Sales Associate of the Year for 2020. Member Spotlight: Tim Van Antwerp, Owner, Van's Medical Equipment of Lakeland thumbnail Member Spotlight: Tim Van Antwerp, Owner, Van's Medical Equipment of Lakeland Tim Van Antwerp has been a VGM member since 2008, but his story goes back a long way. Cybersecurity Outlook for 2021 thumbnail Cybersecurity Outlook for 2021 Jeremy Kauten, CIO and Senior VP of IT for VGM Group, Inc., discusses the cybersecurity outlook in 2021. VGM Announces New Date for Heartland Conference thumbnail VGM Announces New Date for Heartland Conference VGM's annual Heartland Conference has shifted from June 14–16 to Sept. 13–15, 2021. All networking and educational events will remain the same, including tracks in respiratory; accessibility; rehab; leadership; operations; billing and reimbursement; and sales, marketing, and retail and more. An Inside Look with Clint, Episode 5: VGM Wound Care thumbnail An Inside Look with Clint, Episode 5: VGM Wound Care Clint recently sat down with director of VGM Wound Care, Heather Trumm BSN, RN, CWON to discuss the VGM Wound Care program and all of its offerings that VGM members can take advantage of to grow their wound care business, including an upcoming Diabetic Program. 5 of the Biggest Workforce Trends for 2021 thumbnail 5 of the Biggest Workforce Trends for 2021 The COVID-19 pandemic has changed our entire world. Some of that change is here to stay. Sara Laures, Chief People Officer of VGM Group, Inc. recently wrote about five things you should know as you embark on a new year with your employees. Let's Talk About CPAP Fittings and Inventory Management with Philips Respironics and VGM Fulfillment thumbnail Let's Talk About CPAP Fittings and Inventory Management with Philips Respironics and VGM Fulfillment Dave Lyman, VP of Sales for VGM & Associates, talks with Business Marketing Managers from Philips Respironics and the President of VGM Fulfillment about different options for fitting patients for CPAP masks as well as inventory management. VGM Wound Care Launches New Program Guide thumbnail VGM Wound Care Launches New Program Guide The Wound Care Program Guide is your resource on how to determine if a wound care program is right for your business, how to get started, developing your program, and provides resources and contacts.