Referral Streams Begin to Return, Sleep Providers Say

Published in Member Communities on June 15, 2020

In a recent article from HME News, CPAP referrals dropped off when sleep labs temporarily closed at the peak of the coronavirus pandemic, but providers say things are picking back up.

When elective surgeries went away, so did many CPAP setups, says Jason Jones.

“In April and May, our CPAP set ups were lower than normal,” said Jones, president of Jones Medical Supply in Troy, Ala. “We’ve still been doing face-to-face set ups with proper precautions—temperature checks and those things. We’re staying on top of that, doing extra cleaning extra and making everyone feel welcome.”

Click here to read the full article from HME News.

From Our Experts

Learning: Schedule Training Thoughtfully thumbnail Learning: Schedule Training Thoughtfully Learn how scheduled training programs enhance compliance, improve customer service, and foster continuous learning for long-term success in the HME industry. Highlights of the 2025 Building Opportunities Summit in San Antonio thumbnail Highlights of the 2025 Building Opportunities Summit in San Antonio As we reflect on the key takeaways from the summit, we celebrate the collaborative spirit that is shaping the future of the home accessibility industry. From innovative home product demonstrations to insightful panel discussions, the event underscored the importance of partnerships and knowledge sharing. How to Succeed in the Wound Care Market: A Look at Surgical Dressings thumbnail How to Succeed in the Wound Care Market: A Look at Surgical Dressings Learn how to break into the wound care market with strategies for building a surgical dressings program, meeting coverage criteria, & engaging referral sources. How to Succeed in the Wound Care Market: A Look at Surgical Dressings thumbnail How to Succeed in the Wound Care Market: A Look at Surgical Dressings Learn how to break into the wound care market with strategies for building a surgical dressings program, meeting coverage criteria, & engaging referral sources. The Pathway from Technician to ATP thumbnail The Pathway from Technician to ATP Explore the journey from repair technician to assistive technology professional (ATP) in the complex rehab industry. Changing Face of O&P: Education, Research, and New Generation of Clinicians thumbnail Changing Face of O&P: Education, Research, and New Generation of Clinicians Explore the evolving landscape of the orthotics and prosthetics field as Fanny Schultea, the 2025 O&P Woman of the Year, highlights the importance of education, research, and support for the next generation of clinicians. Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers thumbnail Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers Navigate the five levels of Medicare appeals, avoid common denial reasons, & strengthen your documentation with expert tips from The van Halem Group. OPGA Announces Recipients of the 2025 Freedom Award thumbnail OPGA Announces Recipients of the 2025 Freedom Award Several O&P providers were recently honored with a 2025 Freedom Award in recognition of their exceptional care of military personnel needing orthotic and prosthetic devices.