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Home Medical Equipment Complex Rehab Home Modifications Respiratory Sleep Wound Care Orthotics & Prosthetics Women's Health

Part of Something Bigger.

  VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day.

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We connect members to opportunities.

Our most successful members take full advantage of the opportunities that are at their fingertips as part of the VGM community. It’s kind of like a gym membership. If you don’t use it, you can’t capitalize on the results you are investing in. From peer-to-peer networking, expert business consulting, educational webinars, and business resource libraries, to supplier partner promotions and a vehicle for your voice to be heard in government relations, we’ve got you covered.

Value-Added Network with Innovative Products and Solutions

VGM’s team anticipates future needs of its members and figures out a way to offer that product or service internally or through a supplier partner. From manufacturers to patients, VGM connects those with products or services to those who need them.

We help identify key growth opportunities and drive leads.

In today’s constantly changing environment, we must work smarter. Imagine if you could, at the click of a button, identify a list of the top referring physicians in your market? You’ve come to the right place. VGM Industry Leaders know our members’ markets inside and out, including the outlook, trends, and opportunities for adjacent business expansion.

Our experts fight for your business and get your voice heard in Washington.

VGM Government Relations helps our members navigate the complexities of the legislative process and regulatory rules to keep your business relevant and ensure your voice is heard. We advocate for polices and regulations that are good for you and your patients. Our team also works closely with state associations to make sure their members understand current reimbursement and payer relations challenges and changes.

From Our Experts

World Breastfeeding Week, Aug. 1-7, 2021 August 1 – 7 is World Breastfeeding Week. This year's theme is Protect Breastfeeding: A Shared Responsibility. Breastfeeding has many benefits for infants, mothers, and children. The American Academy of Pediatrics recommends that infants are exclusively breastfed for the first six months while introducing complementary foods for at least one year. Understanding Enrollment Status, Assigned vs. Non-Assigned, and the ABN A major part of business development is understanding your payer mix and which products and services should be reimbursable versus cash sale items. What could you bundle together in your offering to expand business—specifically items that can be sold for retail alongside your reimbursable items? You might not necessarily offer everything right now, but these are the areas you can look to expand into. This resource outlines how to navigate reimbursement to help grow your business. Don't Allow Medicare Advantage Plans and MCOs Take Advantage of YOU! The HME supplier has always had challenges in getting paid timely and accurately for the items and services they provide to their customers. This is an assumed cost of doing business but the HME supplier still does this because of the reward of taking care of their customers. But nothing has challenged the supplier as much as when a customer has a Medicare Advantage Plan or an MCO. Building Relationships: Q&A With VGM Membership Account Manager, Shelby Graveman Developing your business isn't just about the bottom line. It's also about creating and maintaining relationships with your customers, partners, and employees. We recently chatted with Shelby Graveman, VGM membership account manager, about her take on the importance of building relationships with customers and how that can make a positive impact on business development. You Don't Know If You Don't Ask: Seeking Feedback for Your Business That Leads to More Revenue One piece of advice I've received from them a lot in my life is, “You don't know if you don't ask.” Simply asking customers about their experience with your business after an interaction says a lot about your brand. Your customers and prospective customers are searching for your services and products online. They may take interest in local companies that can meet their needs. What do you want them to find about your brand? State Associations Continue to Provide Education Virtually State associations used a virtual conference platform during COVID-19 to provide education and CEUs to members. The HME News and VGM & Associates Financial Benchmarking Survey is Back HME News and VGM are working together again this year to conduct the 2021 HME Financial Benchmarking Survey. Right to Repair Legislation: Just Say No Over the past few months there have been several bills introduced at the state level titled "Right to Repair." The purpose of these bills is to give the consumer the right to purchase parts from manufacturers directly in order to repair their own products. This may be fine for some consumer goods, but it could have devastating consequences to consumers attempting to repair their own medical equipment for several reasons.

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