Be Part of Something Bigger.

Home Medical Equipment Complex Rehab Home Modifications Respiratory Sleep Wound Care Orthotics & Prosthetics Women's Health

Part of Something Bigger.

  VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day.

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We connect members to opportunities.

Our most successful members take full advantage of the opportunities that are at their fingertips as part of the VGM community. It’s kind of like a gym membership. If you don’t use it, you can’t capitalize on the results you are investing in. From peer-to-peer networking, expert business consulting, educational webinars, and business resource libraries, to supplier partner promotions and a vehicle for your voice to be heard in government relations, we’ve got you covered.

Value-Added Network with Innovative Products and Solutions

VGM’s team anticipates future needs of its members and figures out a way to offer that product or service internally or through a supplier partner. From manufacturers to patients, VGM connects those with products or services to those who need them.

We help identify key growth opportunities and drive leads.

In today’s constantly changing environment, we must work smarter. Imagine if you could, at the click of a button, identify a list of the top referring physicians in your market? You’ve come to the right place. VGM Industry Leaders know our members’ markets inside and out, including the outlook, trends, and opportunities for adjacent business expansion.

Our experts fight for your business and get your voice heard in Washington.

VGM Government Relations helps our members navigate the complexities of the legislative process and regulatory rules to keep your business relevant and ensure your voice is heard. We advocate for polices and regulations that are good for you and your patients. Our team also works closely with state associations to make sure their members understand current reimbursement and payer relations challenges and changes.

From Our Experts

Using Net Promoter Score to Measure Customer Satisfaction Your company can probably survive without a customer satisfaction metric, but should it? And if you did want to measure customer satisfaction, where would you start? Stephanie Hookham explains how VGM uses NPS as a tool to gauge customer satisfaction. Key Marketing Priorities for HME Providers in 2021 Now that 2020 is officially in the rearview mirror, it's time to get strategic in 2021 with resources, priorities, and investments. From a marketing perspective, healthcare delivery models have undoubtedly changed. Lindy Tentinger discusses key marketing priorities that can help your company achieve its business goals and set it up for continued success. How to Build Relationships with Payers and Referral Sources Craig Douglas outlines important factors to consider when building relationships with referral sources and payers Competitive Bidding Round 2021 Updates The Round 2021 Competitive Bidding Program has (finally) offered an update as to its status. CMS released a notice that only two of the categories will move forward on schedule: knee and back orthotic braces (NIV was already out due to CMS' decision on Covid-19). This means that 13 categories will not move forward in Round 2021. SoClean Launches Device to Disinfect Phones, Keys, Household Items SoClean recently launched Device Disinfector, which allows for multiple small household items to be disinfected in 10 minutes. Using activated oxygen, it kills up to 99.9% of bacteria and viruses. HME - Past, Present & Future: State of the Industry/Benchmarking Update I was honored to recently present at the 2020 HME News Business Summit, which was held Sept. 15-17, and, due to COVID-19, in a first-time “virtual” format. My session included a series of data, trends and analysis as to the state of the industry from 2010 to the present, and included financial and operational highlights from supplier submissions applicable to their 2019 results. Here is a summary of the presentation. 2020 HME Woman of the Year Nominations Open Through August 14 Now in its fifth year, the award, sponsored by VGM, recognizes one woman in the industry who has made increasingly significant contributions throughout her career to her company, community, and the home medical equipment industry. VGM & Associates Release Series of Educational Resources For New Business Environment VGM & Associates have released three new resources to help members navigate the new business climate post-PHE. These resources include the latest edition of the VGM playbook, a remote guide to help members transition into a virtual working environment, and a re-opening checklist to help businesses prepare for the new environment.

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