Services

VGM’s team anticipates future needs of its members and figures out a way to offer that product or service internally or through a supplier partner. From manufacturers to patients, VGM connects those with products or services to those who need them.

More than just savings.

VGM members can have it all. No matter where your business’s focus lies, VGM simplifies everyday business needs so you can put your resources where they matter most. Whether it’s insurance, education, or anything in between or beyond, we connect you to what you need to be successful today and tomorrow.

Data and Lead Generation

VGM Market Data provides members exclusive access to the largest and most comprehensive claims database in the country, helping you put your money in the right place.

Billing, Reimbursement, Audits and Compliance

The experts at VGM are dedicated to ensuring you get to focus on doing what you do best – caring for your patients and customers. Our reimbursement services are designed to help you get paid and avoid the unexpected so you can keep growing your business.

Patient Product Fulfillment

Outsourcing your product fulfillment services with VGM Fulfillment can bring a huge return on investment, freeing up inventory space, time, and money.

Insurance, Bonds & Risk Management

In an ever-evolving industry, VGM Insurance knows how to make sure you're covered for all those unexpected moments.

Patient Advocacy

People for Quality Care is a grass-roots organization that organizes patients and advocacy groups to speak out about the issues that affect quality health care and provider access.

VGM Off The Shelf Marketing

VGM Off the Shelf Marketing offers effective, cost-conscious standard and customizable marketing options to help you build your brand fast. Guides, handbooks, fliers, and inserts are all available through VGM OTS.

Education and Networking

VGM Education offers online education and compliance solutions for the entire continuum of care, including home health, home medical, and long-term care.

Patient Travel & Relocation

Whether patients need to travel for care or just need a good vacation, Freedom Link can help them get the equipment they need while traveling.

Payer Network Access

Gain access to over 2,000 insurance carriers nationwide, and keep more referrals with HOMELINK's payer network and Provider Direct Referral program.

Marketing Services

From creative, traditional, digital, print and everything in between, VGM's full-service marketing programs help members capture more of their market.

Security & Technology

VGM Forbin is here to help you with anything technology-related. We specialize in Technology Risk and Compliance for the healthcare industry, providing one-time assessments or a complete managed IT service to continuously reduce IT vulnerabilities while improving efficiency through technology.

Sleep Services

Sleep Services is a CPAP set up and compliance program that aims to create relationships with patients for ongoing care and success. This program helps our members with staffing, revenue, and patient compliance. By using Sleep Services as their outsourced clinical service, the member / provider can be more efficient and reduce costs as opposed to hiring additional clinicians. Sleep Services provides more efficiency and higher compliance rates.

Medicare Fraud Reporting

Fraud Eradication Advisory Team - help report medicare fraud

Revenue Cycle Strategies

Whether you're looking to refine your current strategies, overcome challenges such as policy education, needing clarification, or simply seek advice on navigating the complexities of our industry, our huddles offer a platform for personalized strategies and actionable insights.

Government Relations

The HME Industry may be small as compared to the rest, but we play an integral role in the lives of millions of Americans. CMS (Centers for Medicare & Medicaid Services) audits and competitive bidding policies are challenging HME businesses large and small of all sizes, forcing patients to go without the products and services they need. VGM Government Relations is here to help VGM Members navigate the complexities of the legislative process and regulatory rules.

From Our Experts

Ronda Vlog: Further Updates on Refill Requirements and Dear Physician Letter thumbnail Ronda Vlog: Further Updates on Refill Requirements and Dear Physician Letter Be sure to watch this update from Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement, where she gives updates on the change to the refill requirement, effective Jan. 1, 2024 and the Dear Physician letter released in February. Ronda Vlog: Further Updates on Refill Requirements and Dear Physician Letter thumbnail Ronda Vlog: Further Updates on Refill Requirements and Dear Physician Letter Be sure to watch this update from Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement, where she gives updates on the change to the refill requirement, effective Jan. 1, 2024 and the Dear Physician letter released in February. Change Health Resources thumbnail Change Health Resources VGM recognizes that many of our members in the DMEPOS provider community have been negatively impacted by the cyberattack on Change Healthcare that occurred on February 21, 2024. We continue to monitor the situation and promote the creation of resources to help providers navigate through this with as little negative impact to their business as possible. Insights from the 2024 State Leaders Summit thumbnail Insights from the 2024 State Leaders Summit The VGM State Leaders Summit concluded in early February at the VGM headquarters in Waterloo, IA. State leaders from home medical equipment (HME) state associations traveled to Waterloo to collaborate on their priorities for 2024 and find ways to enhance their associations. Vlog: Ike Isaacson Give an Update on the 75/25 Blended Rate thumbnail Vlog: Ike Isaacson Give an Update on the 75/25 Blended Rate Watch this video update from VGM's Ike Isaacson on the importance of the 75/25 blended rate. Welcome to 2024. Let's Talk Root Causes! thumbnail Welcome to 2024. Let's Talk Root Causes! Kim Cuce explains how to identify the root causes of issues that DMEPOS providers often face. Urgent Advocacy Needed: Extend 75/25 Blended Rate Relief thumbnail Urgent Advocacy Needed: Extend 75/25 Blended Rate Relief As government funding negotiations continue, our 75/25 blended-rate provision is at stake. Let's unite our voices and secure the relief our HME community needs. Government Relations: Be Knowledgeable, Be Specific thumbnail Government Relations: Be Knowledgeable, Be Specific If you have never engaged your legislator, it can feel intimidating, but it doesn't have to be. Effective communication with legislators is easy and essential for any advocacy success. Here are some tips to help you communicate effectively with legislators
“As part of VGM, I feel like I am part of something much larger. Something that’s hard to express in words. It is a community where I can access resources and advice for my business to thrive in a constantly changing environment, and, as a bonus, it is also a community of people I trust and consider my friends.” Colleen Hunter
Owner
Browning’s Pharmacy and Healthcare