The $11M Medicare Tool That Gives Seniors Wrong Insurance Information

Published in Member Communities on December 04, 2019

In a recent article from Medpage Today, it was reported that the federal government recently redesigned a digital tool that helps seniors navigate complicated Medicare choices. However, consumer advocates say it's malfunctioning with alarming frequency, offering inaccurate cost estimates and creating chaos in some states during the open enrollment period that started on October 15 and ended December 7, 2019. 

More than 60 million people use Medicare, and this tool is intended to help beneficiaries select which plan works best for them during the enrollment period. However, these inaccuracies and malfunctions that have been reported can lead to serious issues for millions of beneficiaries in 2020. It is imperative that Medicare beneficiaries are able to find out the exact benefits and coverage their selected plans include to continue receiving the proper care they deserve. 

To read the original article from Medpage Today, please click here.

From Our Experts

Alternative Sleep Therapies: Guidance for DME Providers thumbnail Alternative Sleep Therapies: Guidance for DME Providers Discover how oral appliance therapy, eXciteOSA, and other alternative sleep therapies are reshaping care in 2026. Alternative Sleep Therapies: Guidance for DME Providers thumbnail Alternative Sleep Therapies: Guidance for DME Providers Discover how oral appliance therapy, eXciteOSA, and other alternative sleep therapies are reshaping care in 2026. Medicare Telehealth Flexibilities Extended for CRT Providers thumbnail Medicare Telehealth Flexibilities Extended for CRT Providers Learn how the new Medicare telehealth extension impacts CRT providers. U.S. Rehab's Dan Fedor explains why remote care access remains vital through 2027. Why CRT Providers Are Exploring Home Accessibility in 2026 thumbnail Why CRT Providers Are Exploring Home Accessibility in 2026 Home accessibility is emerging as a major growth path for CRT providers. Explore the trend and learn why strategic, low-risk steps matter. Log in for the full article. Doing More With Less: Home Access in 2026 thumbnail Doing More With Less: Home Access in 2026 Discover how home access remodelers can do more with less using outsourced labor, virtual assessments, standardized materials, and templated scopes. Building a Skilled Home Access Workforce Through Training thumbnail Building a Skilled Home Access Workforce Through Training Discover why training, certifications, and cross-training are essential for home access professionals. VGM Live at Home Spotlight: Chris Moore & the Power of “Age Out Loud” thumbnail VGM Live at Home Spotlight: Chris Moore & the Power of “Age Out Loud” VGM Live at Home spotlights Chris Moore, whose book Age Out Loud and passion for CAPS training inspire professionals to help more people age safely at home. A Note from the President: VGM is Evolving For You thumbnail A Note from the President: VGM is Evolving For You VGM is evolving with purpose by investing in advocacy, technology, and services to support HME providers through industry change and ensure long-term viability.