VGM & ASSOCIATESHealthcare MSO

VGM & Associates and ACU-Serve Forge New Partnership

Published in Member Communities on June 06, 2024

ACU-Serve and VGM Partnership

VGM & Associates has entered a strategic partnership with ACU-Serve, a leading provider of outsourced services for operational needs in the Home Medical Equipment (HME) sector.

This collaboration is set to address the increasing demand for greater efficiency in serving a growing patient population.

Addressing one of the industry’s most pressing challenges, staffing shortages, Barry Thwaits, Senior Vice President of Business Development at VGM & Associates, remarked, “VGM is committed to supporting our members and the ever-evolving needs they have as the industry progresses. One of the biggest challenges we have identified is the need for more outsourced services to address staffing shortages. Our new partnership with ACU-Serve allows us to address this need with a respected provider of services that can address multiple operational needs of DME providers.”

From ACU-Serve’s perspective, Jim Knight, Partner and CEO of ACU-Serve, shared his excitement about the partnership, “We’re thrilled to announce our partnership with VGM, a leader in post-acute healthcare. Together, we’ll forge strong industry relationships, driving innovation. This marks a long-awaited milestone, reflecting our commitment to exceptional service. Since I entered this industry in 1989, VGM has been an organization that has been an inspiration for ACU-Serve. With a wealth of ideas, we’re poised to introduce unprecedented solutions.”

This partnership is set to create a new benchmark in the HME sector by combining VGM’s extensive network and industry expertise with ACU-Serve’s innovative operational solutions, ultimately benefiting healthcare providers and patients alike.

###

About ACU-Serve
ACU-Serve is a leading provider of comprehensive healthcare solutions, dedicated to delivering superior services and innovative technologies to healthcare organizations nationwide. With a commitment to excellence and customer satisfaction, ACU-Serve helps clients optimize their operations, streamline processes, and enhance patient care. For more information, visit acuservecorp.com.

About VGM & Associates
VGM & Associates is the nation’s largest and most comprehensive member service organization (MSO) for post-acute healthcare including DME/HME, respiratory, sleep, wound care, complex rehab, women’s health, home modifications, and orthotics and prosthetics providers. 3,500 providers with nearly 9,000 locations rely on VGM to connect them to valuable resources every single day. For more information, visit www.vgm.com.

TAGS

  1. business solution
  2. operations
  3. vendor
  4. vgm

Get Connected

Stay up-to-date on the latest resources and news provided by VGM & Associates.

Sign Up for Email

From Our Experts

Learning: Schedule Training Thoughtfully thumbnail Learning: Schedule Training Thoughtfully Learn how scheduled training programs enhance compliance, improve customer service, and foster continuous learning for long-term success in the HME industry. Highlights of the 2025 Building Opportunities Summit in San Antonio thumbnail Highlights of the 2025 Building Opportunities Summit in San Antonio As we reflect on the key takeaways from the summit, we celebrate the collaborative spirit that is shaping the future of the home accessibility industry. From innovative home product demonstrations to insightful panel discussions, the event underscored the importance of partnerships and knowledge sharing. How to Succeed in the Wound Care Market: A Look at Surgical Dressings thumbnail How to Succeed in the Wound Care Market: A Look at Surgical Dressings Learn how to break into the wound care market with strategies for building a surgical dressings program, meeting coverage criteria, & engaging referral sources. How to Succeed in the Wound Care Market: A Look at Surgical Dressings thumbnail How to Succeed in the Wound Care Market: A Look at Surgical Dressings Learn how to break into the wound care market with strategies for building a surgical dressings program, meeting coverage criteria, & engaging referral sources. The Pathway from Technician to ATP thumbnail The Pathway from Technician to ATP Explore the journey from repair technician to assistive technology professional (ATP) in the complex rehab industry. Changing Face of O&P: Education, Research, and New Generation of Clinicians thumbnail Changing Face of O&P: Education, Research, and New Generation of Clinicians Explore the evolving landscape of the orthotics and prosthetics field as Fanny Schultea, the 2025 O&P Woman of the Year, highlights the importance of education, research, and support for the next generation of clinicians. Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers thumbnail Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers Navigate the five levels of Medicare appeals, avoid common denial reasons, & strengthen your documentation with expert tips from The van Halem Group. OPGA Announces Recipients of the 2025 Freedom Award thumbnail OPGA Announces Recipients of the 2025 Freedom Award Several O&P providers were recently honored with a 2025 Freedom Award in recognition of their exceptional care of military personnel needing orthotic and prosthetic devices.

Give your business an advantage over the competition.

Become a Member