VGM & Associates Releases Technology Playbook

Published in Member Communities on September 15, 2025

VGM Playbook: Technology-Driven Strategies and Resources

“VGM Playbook: Technology-Driven Strategies and Resources” is designed to help VGM members harness the power of technology – including artificial intelligence (AI) - to drive smarter operations, better care, and long-term growth.

As the third playbook of 2025, this edition explores how innovation is reshaping the DMEPOS landscape—from streamlining operations and enhancing patient care to staying competitive in a rapidly evolving market. The playbook features expert insights on internal benchmarking, emerging tech trends, and practical strategies for applying innovation in real-world business settings. It also includes a curated index of VGM vendor partners offering cutting-edge technology solutions tailored to the industry. 

“Technology is no longer just a tool—it’s an essential strategic advantage,” said Mandi Rodgers, VP of Marketing at VGM & Associates. “From AI-powered systems to automation and digital platforms, this playbook is designed to equip our members with the insights and inspiration they need to solve what’s next—for both patients and providers.”

Members can download their copy at vgm.com/playbook or by logging in to the VGM members-only portal and downloading it from the Playbook tab.     


TAGS

  1. playbook
  2. technology
  3. vgm

From Our Experts

Prior Authorization Reminders for Complex Rehab Providers thumbnail Prior Authorization Reminders for Complex Rehab Providers VGM expert Dan Fedor explains prior authorization exemptions, common documentation and coding errors, K5 wheelchair requirements, and claim-level denials. Why Unique User Logins Are Essential in E-Prescribing thumbnail Why Unique User Logins Are Essential in E-Prescribing Discover how unique logins in e-prescribing support HIPAA compliance, enhance accountability, and safeguard patient information. One VGM. Healthcare connected. thumbnail One VGM. Healthcare connected. VGM's unified brand makes it easier to access healthcare expertise, relationships, resources, & solutions that strengthen business performance & patient care. Keeping You at the Center in a Complex and Artificial World thumbnail Keeping You at the Center in a Complex and Artificial World VGM President Lindy Tentinger shares how keeping people at the center is guiding VGM's evolution, strengthening connections, and simplifying the customer experience. 2026 National Health Expenditure Data Update thumbnail 2026 National Health Expenditure Data Update The 2026 National Health Expenditure Data Update examines how DME spending growth aligns with the shift toward home-based care and value-based healthcare. Digging into Denials: Stop Fixing Denials and Start Preventing Them thumbnail Digging into Denials: Stop Fixing Denials and Start Preventing Them Learn how HME providers can reduce recurring denials by identifying workflow, payer, authorization, and documentation issues before they impact reimbursement. Telling the Patient's Story Through NIV Documentation thumbnail Telling the Patient's Story Through NIV Documentation Under CMS's new policy, NIV documentation requires more than a diagnosis. Learn key strategies for medical necessity, compliance, and reimbursement. Telling the Patient's Story Through NIV Documentation thumbnail Telling the Patient's Story Through NIV Documentation Under CMS's new policy, NIV documentation requires more than a diagnosis. Learn key strategies for medical necessity, compliance, and reimbursement.