VGM Optimizes Sleep Services with SleepGlad

Published in Member Communities on March 06, 2025

Boone Lockard

As the healthcare industry increasingly embraces virtual solutions, VGM Group's recent acquisition of SleepGlad, an AI virtual mask-fitting platform, marks a significant step forward. This move aligns perfectly with the industry's shift towards virtual patient care, enhancing VGM’s Total Sleep Services by offering a comprehensive solution that includes CPAP machine pressure setting, virtual onboarding, patient setup, compliance monitoring, product fulfillment and resupply, and asset recovery, along with the new ability to identify and fit masks virtually. 

“Every time a provider needs to refit a patient, it delays the patient's clinical progress and impacts the provider's financial performance,” said Boone Lockard, Vice President of Clinical Services for VGM & Associates, in an interview with HME News. “Where we are now with SleepGlad’s advanced technology, refit rates can be reduced to 5% or less when the industry average is 22% to 25%.”    

Whether it's CPAP masks, CPAP machines, or other medical supplies, VGM is committed to improving patient outcomes and provider efficiency. The integration of SleepGlad into VGM’s Total Sleep Services is a significant step towards achieving these goals, helping reduce costs for providers and reflecting the broader trend towards virtual healthcare.    

Click here to read more


TAGS

  1. sleep
  2. vgm

From Our Experts

CMS Updates: Master List, F2F/WOPD List, and Required PA thumbnail CMS Updates: Master List, F2F/WOPD List, and Required PA On Wednesday, January 13, 2026, CMS released the annual updates to the Master List of DMEPOS Items Potentially Subject to Face-to-Face Encounter and Written Orders Prior to Delivery and/or Prior Authorization Requirements. Navigating the Payer Landscape: Three Tips for DME Providers thumbnail Navigating the Payer Landscape: Three Tips for DME Providers Learn how DME providers can stay ahead in the evolving payer landscape with three key strategies: know your payer mix, build stronger payer relationships, and educate referral partners. Reflecting on 2025: Advocacy, Engagement, and Member Success thumbnail Reflecting on 2025: Advocacy, Engagement, and Member Success What a year! We have lots to appreciate and a lot to look forward to in 2026. That appreciation starts with our amazing members who do life-changing work for the patients you serve. 2026: Lean on Your Village So Others Can Lean on You thumbnail 2026: Lean on Your Village So Others Can Lean on You Lindy Tentinger offers strategies for leaning on one's community, prioritizing self-care, and embracing meaningful approaches to thrive in a dynamic market. Harnessing Claims and Transparency Data for DMEPOS Market Growth thumbnail Harnessing Claims and Transparency Data for DMEPOS Market Growth Discover how healthcare providers in the DMEPOS market can leverage claims data and transparency tools to enhance growth. VGM Is Here: Navigating Medicare's Competitive Bidding thumbnail VGM Is Here: Navigating Medicare's Competitive Bidding Prepare for Medicare's next CBP round. Learn DMEPOS product categories, CBP timelines, and access VGM resources to guide your DMEPOS business. Standing on the Shoulders of Giants thumbnail Standing on the Shoulders of Giants Read from Jeff Kessler, Director of OPGA, for insights on community engagement and adapting to change. Learning: Hit Reset Button thumbnail Learning: Hit Reset Button Learn how to create personalized learning pathways to enhance your team's skill development and engagement.