VGM & ASSOCIATESHealthcare MSO

A Letter From the President: October 2024

Published in Member Communities on October 09, 2024

Lindy TentingerBy Lindy Tentinger, President, VGM & Associates

As we reflect on the recent devastation caused by Hurricane Helene and brace for the impending impact of Hurricane Milton, our hearts go out to all those affected. These natural disasters have touched many of our members, vendor partners, and patients, reminding us of the critical role we play in the healthcare continuum. 

HME Providers: Unsung Heroes 

In times of crisis, home medical equipment (HME) providers consistently demonstrate unparalleled dedication and resilience. Whether it’s delivering oxygen to patients in the most adverse conditions, lending equipment to fellow providers (including competitors), or supporting their families, neighbors, and communities, HME providers come together to ensure that care continues uninterrupted. This spirit of collaboration and compassion is what makes our community truly special. 

Our members lead by example every day, showcasing the highest standards of care and commitment. From the smallest acts of kindness to extraordinary efforts in the face of adversity, you embody the true essence of leadership. Your unwavering dedication not only supports your patients but also inspires those around you. By consistently going above and beyond, you set a benchmark for excellence in the healthcare industry. 

Advocating and Spotlighting Your Stories 

We are committed to advocating and highlighting the incredible stories of care, compassion, and value that our members bring to the healthcare system. Each and every one of us, and our loved ones, rely on the unwavering support of HME providers. Your efforts do not go unnoticed, and we will continue to share your stories and advocate on your behalf. 

Resources for Support 

In an effort to help you serve your customers during these challenging times, we have compiled a list of valuable resources: 

As always, please feel free to use our network and discussion board for any needs or reach out to us here. 

Our thoughts and prayers are with all those affected by Hurricane Helene, and we stand ready to support you through Hurricane Milton and beyond. Together, we will continue to make a difference.

TAGS

  1. hme
  2. vgm

Get Connected

Stay up-to-date on the latest resources and news provided by VGM & Associates.

Sign Up for Email

From Our Experts

Bipartisan Medicare O&P Bill Introduced thumbnail Bipartisan Medicare O&P Bill Introduced In a timely move ahead of next week's NAAOP Legislative Fly-In, a bipartisan group of lawmakers introduced the Medicare Orthotics and Prosthetics Patient-Centered Care Act, a bill aimed at improving access to high-quality orthotic and prosthetic care for Medicare beneficiaries. The Patient-Centered Care Act seeks to address critical gaps in Medicare coverage for orthotic and prosthetic (O&P) services. Under current rules, beneficiaries may receive devices without the necessary clinical services Meet the VGM Live at Home Team! thumbnail Meet the VGM Live at Home Team! The first half of 2025 has brought exciting developments and fresh momentum to Live at Home, underscored by the integration of the VGM Member Success Team. Customization, Communication, and Clinical Strength: The Indie Edge in Complex Rehab thumbnail Customization, Communication, and Clinical Strength: The Indie Edge in Complex Rehab Independent complex rehab providers say they are differentiating themselves with product customization and referral and patient engagement. The Rising Cost of Doing Business in the Mobility and Complex Rehab Technology Industry thumbnail The Rising Cost of Doing Business in the Mobility and Complex Rehab Technology Industry This article delves into concerns of rising costs in the mobility and complex rehab technology (CRT) industry and explores potential strategies to mitigate their impact. Empowering Patients and Caregivers: Advocacy and Education thumbnail Empowering Patients and Caregivers: Advocacy and Education Whether it's a safety bed, mobility aid, or a respiratory device, healthcare providers' roles extend beyond equipment delivery—we are educators, advocates, and allies. Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers thumbnail Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers This report provides insights into team structures and pay for key roles like ATPs, service technicians, and billing personnel. Marketing: Embrace the Happy Customer thumbnail Marketing: Embrace the Happy Customer In today's hyper-connected world, customer satisfaction isn't just a metric—it's a marketing engine. A Letter From the President: July 2025 thumbnail A Letter From the President: July 2025 From evolving reimbursement models to the complexities of competitive bidding, the landscape continues to shift beneath our feet, but VGM is here for you.

Be Part of Something Bigger

Become a Member