CPAP Resupply: Leave it to the Experts

Published in Member Communities on February 01, 2022

Jeremy StolzIs it better to outsource CPAP resupply order fulfillment or do it yourself?

Jeremy Stolz, president at VGM Fulfillment recently answered this question in HME News. The full Smart Talk article can be read here.

This is where a great partner really makes sense. I have been discussing and analyzing this question with trusted HME providers for nearly 20 years. I have found that, even before the pandemic, it was better to partner with a logistics company that specializes in getting these orders into the hands of patients than trying to do it alone. 

Now in this new world, that fact becomes even more true. 

Economically, it is a simple decision because there are considerable savings when this part of the business is outsourced. Consider the rising costs and unpredictability of labor, materials, equipment, shrinkage, insurance, obsolescence, etc. 

The other part of the decision comes down to the long-term goals and values of the provider. Put simply, HME providers are needed now more than ever to help—by getting critical equipment like concentrators and beds over the threshold and into the homes of patients who desperately need them. For that reason, any supplies that can be delivered to the home should be done with a distribution partner, especially CPAP. 

Read the full article from HME News


TAGS

  1. cpap
  2. operations
  3. respiratory

From Our Experts

Enhance HME Training with Microlearning Solutions thumbnail Enhance HME Training with Microlearning Solutions Discover how microlearning can transform training in the home medical equipment industry, improving compliance, engagement, and performance with VGM Education. CMS Proposed Rule: What It Means To O&P Providers thumbnail CMS Proposed Rule: What It Means To O&P Providers Watch this update from VGM's Melanie Ewald, VP of Payer Relations and Reimbursement, on the potential impact of the CMS proposed rule on O&P providers. Ronda's Reflections: Four Hot Topics Affecting the DME Industry thumbnail Ronda's Reflections: Four Hot Topics Affecting the DME Industry Read about upcoming NCD implementations, oxygen equipment audits, lymphedema compression garment compliance, and PTAN billing tips. A Letter from the President: Planning with Purpose thumbnail A Letter from the President: Planning with Purpose As we turn the calendar to October, I imagine many of you are taking a deep breath, looking at what's left of 2025, and asking, “How do we finish strong?” Boosting ROI with Effective Home Medical Equipment (HME) Training thumbnail Boosting ROI with Effective Home Medical Equipment (HME) Training Maximize ROI in home medical equipment (HME) with strategic training programs that enhance compliance, customer satisfaction, and streamline operations. Steve Cranna of VGM Canada Announces Retirement thumbnail Steve Cranna of VGM Canada Announces Retirement Steve Cranna of VGM Canada has announced his retirement as Director of Government Relations and New Business Development at the end of September 2025. Jeff Kessler Named New Director of OPGA thumbnail Jeff Kessler Named New Director of OPGA OPGA is proud to announce that Jeff Kessler will be the director of OPGA effective October 1, 2025. The Impact of Continuous Glucose Monitoring in Managing Diabetes thumbnail The Impact of Continuous Glucose Monitoring in Managing Diabetes Discover how continuous glucose monitoring (CGM) is revolutionizing diabetes care & its benefits of real-time data, trend tracking, & improved health outcomes.