CPAP Resupply: Leave it to the Experts

Published in Member Communities on February 01, 2022

Jeremy Stolz Is it better to outsource CPAP resupply order fulfillment or do it yourself?

Jeremy Stolz, president at VGM Fulfillment recently answered this question in HME News. The full Smart Talk article can be read here.

This is where a great partner really makes sense. I have been discussing and analyzing this question with trusted HME providers for nearly 20 years. I have found that, even before the pandemic, it was better to partner with a logistics company that specializes in getting these orders into the hands of patients than trying to do it alone.

Now in this new world, that fact becomes even more true.

Economically, it is a simple decision because there are considerable savings when this part of the business is outsourced. Consider the rising costs and unpredictability of labor, materials, equipment, shrinkage, insurance, obsolescence, etc.

The other part of the decision comes down to the long-term goals and values of the provider. Put simply, HME providers are needed now more than ever to help—by getting critical equipment like concentrators and beds over the threshold and into the homes of patients who desperately need them. For that reason, any supplies that can be delivered to the home should be done with a distribution partner, especially CPAP.

Read the full article from HME News

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