Meet Our Members: Don Whitney, COO and CCO of Inland Medical and Rehab

Published in Member Communities on February 26, 2020

Don WhitneyMeet Don Whitney, COO and CCO of Inland Medical and Rehab! Don has been a VGM member since 2012. We asked Don some questions about his role at Inland Medical and Rehab, his background, how they take care of their customers, and what it means to him to serve in this industry. 

What is your primary focus at Inland Medical and Rehab? 

Don works closely with each team member of Inland Medical and Rehab to ensure that each individual is using their particular strengths and talents in their dedicated positions. This ensures patient satisfaction, which is the company’s main focus.

How did you get into the healthcare industry? 

After majoring in philosophy and graduating from Gonzaga University, Don’s interest in healthcare sparked. He furthered his education at SCC where he graduated with an AAS degree in Nursing and became licensed as a Registered Nurse. He worked in the Intensive Care Unit at Deaconess Hospital, and soon he decided to shift his focus to the home care field. He chose to come to Inland Medical and Rehab to run and operate the business, putting both his philosophy and nursing degrees to task.    

How does Inland Medical and Rehab value their customers? 

Don said, "At Inland Medical and Rehab, you are not just a customer, but a friend. When one of our clients pass away, we grieve just as if they were family. We go above and beyond to listen and care for our clients. We have an open door, and clients are welcome to call and ask for me personally if they have any concerns, and they do not have to “jump through hoops” to get to the top."

What is your “why?” 

Don is dedicated to serving the patient with superior products at an affordable price. His greatest joy comes from seeing how the services Inland Medical and Rehab provides changes people’s lives for the better! 

From Our Experts

A Quick Guide to the New NCD for Non-Invasive Positive Pressure Ventilation thumbnail A Quick Guide to the New NCD for Non-Invasive Positive Pressure Ventilation Discover the key changes in Medicare's new NCD for non-invasive positive pressure ventilation (NIPPV) for chronic respiratory failure due to COPD. A Letter from the President: Clarity, Connection, & Champions of Change thumbnail A Letter from the President: Clarity, Connection, & Champions of Change This letter explores the importance of clarity, simplicity, and strategic partnerships, while providing insights on strengthening customer relationships. NAAOP Hosts First Ever In-Person Legislative Fly-In thumbnail NAAOP Hosts First Ever In-Person Legislative Fly-In Last week, 33 stakeholders, advocates, and leaders from around the O&P industry convened at the offices of Powers Pyles Sutter & Verville PC in Washington, D.C., as part of The National Association for the Advancement of Orthotics and Prosthetics's (NAAOP) first ever in-person legislative fly-in. Co-sponsored by OPGA, the fly-in kicked off with an in-depth discussion and strategy session surrounding several legislative priorities affecting O&P providers and patients. Unlocking the Power of Marketing Tools: Create and Deliver Compelling Content thumbnail Unlocking the Power of Marketing Tools: Create and Deliver Compelling Content In today's fast-paced digital landscape, effective marketing hinges on the strategic use of tools that streamline content creation, distribution, and performance tracking. Unlocking Opportunities: A Comprehensive Guide to the Wound Care Market for DMEPOS Providers thumbnail Unlocking Opportunities: A Comprehensive Guide to the Wound Care Market for DMEPOS Providers Unlock new revenue streams in the wound care market with our comprehensive guide for DMEPOS providers. Discover key trends, strategic planning, and how VGM can support your success in delivering effective wound care solutions. Empowering Patients with Essential DME/HME Products thumbnail Empowering Patients with Essential DME/HME Products The HME/DME industry can improve patient outcomes and show that we're truly invested in patient care by offering a full range of cash-only products. CRT Groups Unite for Congressional Fly-In thumbnail CRT Groups Unite for Congressional Fly-In NCART, NRRTS and U.S. Rehab are collaborating in a more official way on this year's congressional fly-in on Sept. 16-17 in a move that will bring together complex rehab technology (CRT) professionals from different parts of the industry. Elevate Your Expertise in Home Accessibility with Certified Installer Training thumbnail Elevate Your Expertise in Home Accessibility with Certified Installer Training VGM Live at Home, in collaboration with longtime member Access to Independence, is proud to present the upcoming Certified Installer Training, taking place September 22-25 in Ravenna, OH.