Member Spotlight: Tim Van Antwerp, Owner, Van's Medical Equipment of Lakeland

Published in Member Communities on March 03, 2021

Part of Something BiggerTim Van Antwerp has been a VGM member since 2008, but his story goes back a long way. He started in DME as a kid repairing wheelchairs in his father’s pharmacy. His father bought the pharmacy from his father (Tim’s grandfather). Tim and his brother, David, carried on the DME portion of the business while his other brother, Kevin, took over the pharmacy. Essentially, the Van Antwerp family has been serving the St. Joseph/Benton Harbor area in Michigan for about a hundred years.

About a decade ago, Tim partnered with his local health system (Lakeland Hospital) to serve the needs of Lakeland post-acute care and the rest of the community. Subsequently, Lakeland was acquired by Spectrum Health. At the end of 2020, Van’s and Spectrum reached an accord to part ways.

“Tim is dynamic, inquisitive, and nurtures his staff with continual education,” says Regional Account Manager Gerry Finazzo. “As a result, he engages his team for their input regarding DME services. It is a collaborative business environment.”

Retail is a big part of Van’s Medical. His showroom is expansive. At any given time, they have 20 lift chairs and a dozen scooters on the floor. Their bath safety area boasts multiple manufacturers to cater to virtually any customer. His staff is knowledgeable and attentive about all the equipment because Tim has his vendors do regular morning in-services, where the vendors sales reps equip Van’s team to address the needs of their customers. The entire staff will sit in on these in-services, including billers and respiratory therapists, all to make sure each staff member has a broad base of supplies and knowledge available to their patients.

“I would consider Tim to be an “early adopter” and one who embraces innovation,” states Gerry. “In addition to that, Tim is very engaged in our industry. He is eager to collaborate with other DME owners and managers. Sharing best practices and working towards a common goal is second nature to Tim.”

Tim recently shared about his DME business and how he has navigated through the COVID-19 pandemic. Watch it here!


TAGS

  1. member spotlight
  2. vgm

comments powered by Disqus

From Our Experts

Why Are Respiratory Clinical Outcomes Becoming So Important? thumbnail Why Are Respiratory Clinical Outcomes Becoming So Important? Outcomes has been a buzzword in the industry for several years. But why are outcomes in the home respiratory care space becoming so important? The Importance of Training Techs in the Complex Rehab Industry thumbnail The Importance of Training Techs in the Complex Rehab Industry Worker shortages are prevalent in every sector of the economy; the complex rehab technology (CRT) industry is no exception. ATPs as well as repair technicians are in short supply. But what is being done to help address both of these needs? Training is one of the answers. Oxygen Talk with Ronda Buhrmester - All Things NCD Memos and PHE Waivers thumbnail Oxygen Talk with Ronda Buhrmester - All Things NCD Memos and PHE Waivers We chat with Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement at VGM Government Relations about the changes coming to the oxygen equipment medical policy and how the renewed PHE continues to impact waivers. A Deep Dive into the “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021” Study thumbnail A Deep Dive into the “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021” Study In today's episode of Industry Matters we talk with Brian Leitten, CEO of Leitten Consulting, John Gallagher, VP VGM Government Relations, and Mark Higley, VP VGM Regulatory Affairs about an updated study, “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021." VGM's Jim Walsh Retires as General Counsel thumbnail VGM's Jim Walsh Retires as General Counsel VGM Group, Inc., announced today its general counsel, Jim Walsh, has retired as of December 31, 2021. Walsh will remain involved with VGM as an advisor to the senior leadership team and chairman of the board of directors. Branding Matters. A Lot. To Your Customers and Your Bottom Line thumbnail Branding Matters. A Lot. To Your Customers and Your Bottom Line Your company's brand is the most valuable business asset you own. Branding is the single most important thing you can do to positively affect your revenue. As you begin planning for 2022, give these two things a little love, and your business will grow significantly. Branding Matters. A Lot. To Your Customers and Your Bottom Line thumbnail Branding Matters. A Lot. To Your Customers and Your Bottom Line Your company's brand is the most valuable business asset you own. Branding is the single most important thing you can do to positively affect your revenue. As you begin planning for 2022, give these two things a little love, and your business will grow significantly. Branding Matters. A Lot. To Your Customers and Your Bottom Line thumbnail Branding Matters. A Lot. To Your Customers and Your Bottom Line Your company's brand is the most valuable business asset you own. Branding is the single most important thing you can do to positively affect your revenue. As you begin planning for 2022, give these two things a little love, and your business will grow significantly.