“VGM Playbook: Protecting Your Most Important Asset: Your People” Now Available!

Published in Member Communities on September 24, 2020

VGM & Associates has released the latest installment of the 2020 playbook, “VGM Playbook: Protecting Your Most Important Asset: Your People.”  
 
Focused on human capital, this playbook contains insight from leaders and experts within VGM and throughout the DMEPOS industry about cultivating company culture, strategies for growth and productivity post-pandemic, how to keep employees engaged during the pandemic, the power of investing in employees, and utilizing everyone’s unique skills to best serve our customers. 
 
“Within VGM & Associates, our employees are encouraged to embrace their individual skills to best serve you, our valuable members,” says Clint Geffert, president of VGM & Associates. “As we continue to navigate the current COVID-19 pandemic, it is more important than ever that we think seriously about human capital, what it means within each of our businesses, and how we can empower, engage, and recharge our employees and coworkers to continue providing the best services and products to customers—in the midst of a pandemic and beyond.” 
 
Members can download their copy at vgm.com/playbook or by logging in to the VGM members-only portal and downloading it from the Playbook tab
 


comments powered by Disqus

From Our Experts

The Importance of Diversity, Equity, and Inclusion in Your Business thumbnail The Importance of Diversity, Equity, and Inclusion in Your Business If there's anything 2020 taught us as an industry, it's that adapting to a changing marketplace is no longer optional. Keeping up can mean the difference between growing your business and simply staying afloat. If you have not begun prioritizing diversity, equity, and inclusion (DEI) in your business, now is the time to start. Read more on what it means, why it matters and small steps business owners can take. Using Net Promoter Score to Measure Customer Satisfaction thumbnail Using Net Promoter Score to Measure Customer Satisfaction Your company can probably survive without a customer satisfaction metric, but should it? And if you did want to measure customer satisfaction, where would you start? Stephanie Hookham explains how VGM uses NPS as a tool to gauge customer satisfaction. Telehealth in Complex Rehab: Part 3 thumbnail Telehealth in Complex Rehab: Part 3 In today's episode of Industry Matters President of U.S. Rehab, Greg Packer, and Vice President of Rehabilitation Program Development at HOMELINK, Kyle Walker, wrap up a 3-part podcast series on the importance telehealth has played, and will continue to play in the complex rehab industry. Register for the OPGA Members-Only Portal! thumbnail Register for the OPGA Members-Only Portal! As a member, you have exclusive access to the OPGA members-only portal. With one single login, you get access to all resources and materials available to members. OPGA Announces Website Redesign thumbnail OPGA Announces Website Redesign Refreshed and enhanced for a more user-friendly experience, this updated site makes it easier for members to find the information they're looking for. VGM Wound Care and Permobil Discuss the Importance of Seated Posture thumbnail VGM Wound Care and Permobil Discuss the Importance of Seated Posture In this episode of industry matters Director of Wound Care, Heather Trumm, talks with Stacey Mullis, Director of Clinical Marketing at Permobil, where “Every person has the right to have his or her disability compensated as far as possible by aids with the same technical standard as those we all use in our daily lives.” Heather and Stacy are going to dive right into dive into something that is often overlooked, and that is seated posture in wound care. Key Marketing Priorities for HME Providers in 2021 thumbnail Key Marketing Priorities for HME Providers in 2021 Now that 2020 is officially in the rearview mirror, it's time to get strategic in 2021 with resources, priorities, and investments. From a marketing perspective, healthcare delivery models have undoubtedly changed. Lindy Tentinger discusses key marketing priorities that can help your company achieve its business goals and set it up for continued success. CRT Telehealth Update from NCART thumbnail CRT Telehealth Update from NCART NCART and the CRT Remote Services Consortium announced their continued efforts to secure a permanent telehealth option for people with disabilities who require complex rehab technology (CRT).