A Letter From the President: February 2025

Published in Member Communities on February 06, 2025

Lindy TentingerBy Lindy Tentinger, President, VGM & Associates

Welcome to February! As we dive into 2025, I’m thrilled to share some exciting updates and insights with you. This month, we’re tackling some big topics, including the ever-mysterious world of tariffs and the uncertainties they bring. But don’t worry, we’ve got your back. 

First up, let’s talk about our latest playbook, Forecasting 2025. This isn’t just any playbook; it’s packed with wisdom from the brightest minds in our industry. Here’s a sneak peek: 

  • Industry Outlook and Innovations: VGM Group CEO Jeremy Stolz give us a roadmap for success and explores the transformative potential of our industry.  
  • Reimbursement, Legislation, and Compliance: Ronda Buhrmester, Dan Fedor, Wayne van Halem, and Mike “Ike” Isaacson dive into the critical topics shaping our regulatory landscape. It’s a must-read for staying ahead of the game. 
  • Cybersecurity and Technology Trends: Ryan Wood and Willie Zhang share crucial insights into evolving cybersecurity threats and the importance of robust security measures. Plus, hear from a VGM member who survived a cyber breach and learn about tech-driven solutions from our vendor partners. 
  • Marketplace Opportunities and Disruptions: Craig Douglas and Alan Morris tackle challenges from provider networks and give us an overall outlook on the DME industry. 

To be successful in 2025, it’s crucial to look at business differently and really analyze the services that help your business and employees focus on what they do best. Here are some key strategies: 

  • AI and Technology: Embrace the power of AI and technology to streamline operations and enhance productivity. 
  • Outsourcing: Consider outsourcing non-core activities to free up your team’s time for what they do best. 
  • Revenue Cycle Strategies: Employ our Revenue Cycle Strategies team to look under the hood and find money you might be leaving on the table. 
  • Training and Development: Connect with VGM Education to help establish CEU standards and ensure your team is always learning and growing on our robust platform built for you. 
  • Strategic Growth: Purchase VGM Market Data (it’s always evolving) to give you a roadmap to referrals and make informed business decisions. 
  • Digital Strategies: Engage with VGM Forbin to optimize your online presence and get strategic with your customer database. 

We also have exciting news about our recent acquisition of SleepGlad. We’re taking this opportunity to shape it for our members and add it to our VGM Comprehensive Sleep Services, which is a first-of-its-kind, all-encompassing program across the entire sleep journey of a patient. 

Stay tuned for more updates, and as always, thank you for being a part of our community! 


TAGS

  1. business solution
  2. hme
  3. leadership
  4. playbook
  5. sleep
  6. vgm

From Our Experts

Empowering Patients and Caregivers: Advocacy and Education thumbnail Empowering Patients and Caregivers: Advocacy and Education Whether it's a safety bed, mobility aid, or a respiratory device, healthcare providers' roles extend beyond equipment delivery—we are educators, advocates, and allies. Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers thumbnail Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers This report provides insights into team structures and pay for key roles like ATPs, service technicians, and billing personnel. Marketing: Embrace the Happy Customer thumbnail Marketing: Embrace the Happy Customer In today's hyper-connected world, customer satisfaction isn't just a metric—it's a marketing engine. A Letter From the President: July 2025 thumbnail A Letter From the President: July 2025 From evolving reimbursement models to the complexities of competitive bidding, the landscape continues to shift beneath our feet, but VGM is here for you. How the June 2025 MedPAC Report Shapes the Future of HME thumbnail How the June 2025 MedPAC Report Shapes the Future of HME The June 2025 Report to Congress from the Medicare Payment Advisory Commission (MedPAC) offers critical insights into the evolving landscape of Medicare services. While the report does not focus exclusively on home medical equipment (HME) or durable medical equipment (DME), several areas touch on themes that are highly relevant to the industry's future—particularly around home health care, Medicare Advantage (MA), and supplemental benefits. Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities. Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD thumbnail Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement, shares insights on the newly finalized National Coverage Determination (NCD) for home mechanical ventilation (HMV) and respiratory assist devices (RAD). Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities.