Connection Over Convenience: How to Make Your Connection with Customers More Valuable Than Convenient

Published in Member Communities on November 12, 2020

Today, we sit down with Christina Throndson, Business Development Strategist of Hellman, a division of VGM. COVID-19 is a hot topic, but how can it not be? It's the reason we've all been forced to change our lifestyle for many months. While your target audiences may not have changed, their behaviors and expectations have. As we begin to carefully approach "living as usual,” Christina chats with us about what methods of adaptation are necessary to capture and connect with our customers and prospects. 

Listen below or click here.

For more information, you can contact Christina at 866-621-4514 or at c.throndson@hellman.com. You can also check out Hellman’s websites at hellman.com and hellman.com/OTS

To order a customizable video created by Hellman, visit hellman.com/myvideo/.


TAGS

  1. podcast
  2. vgm

From Our Experts

Alternative Sleep Therapies: Guidance for DME Providers thumbnail Alternative Sleep Therapies: Guidance for DME Providers Discover how oral appliance therapy, eXciteOSA, and other alternative sleep therapies are reshaping care in 2026. Alternative Sleep Therapies: Guidance for DME Providers thumbnail Alternative Sleep Therapies: Guidance for DME Providers Discover how oral appliance therapy, eXciteOSA, and other alternative sleep therapies are reshaping care in 2026. Medicare Telehealth Flexibilities Extended for CRT Providers thumbnail Medicare Telehealth Flexibilities Extended for CRT Providers Learn how the new Medicare telehealth extension impacts CRT providers. U.S. Rehab's Dan Fedor explains why remote care access remains vital through 2027. Why CRT Providers Are Exploring Home Accessibility in 2026 thumbnail Why CRT Providers Are Exploring Home Accessibility in 2026 Home accessibility is emerging as a major growth path for CRT providers. Explore the trend and learn why strategic, low-risk steps matter. Log in for the full article. Doing More With Less: Home Access in 2026 thumbnail Doing More With Less: Home Access in 2026 Discover how home access remodelers can do more with less using outsourced labor, virtual assessments, standardized materials, and templated scopes. Building a Skilled Home Access Workforce Through Training thumbnail Building a Skilled Home Access Workforce Through Training Discover why training, certifications, and cross-training are essential for home access professionals. VGM Live at Home Spotlight: Chris Moore & the Power of “Age Out Loud” thumbnail VGM Live at Home Spotlight: Chris Moore & the Power of “Age Out Loud” VGM Live at Home spotlights Chris Moore, whose book Age Out Loud and passion for CAPS training inspire professionals to help more people age safely at home. A Note from the President: VGM is Evolving For You thumbnail A Note from the President: VGM is Evolving For You VGM is evolving with purpose by investing in advocacy, technology, and services to support HME providers through industry change and ensure long-term viability.