Connection Over Convenience: How to Make Your Connection with Customers More Valuable Than Convenient

Published in Member Communities on November 12, 2020

Today, we sit down with Christina Throndson, Business Development Strategist of Hellman, a division of VGM. COVID-19 is a hot topic, but how can it not be? It's the reason we've all been forced to change our lifestyle for many months. While your target audiences may not have changed, their behaviors and expectations have. As we begin to carefully approach "living as usual,” Christina chats with us about what methods of adaptation are necessary to capture and connect with our customers and prospects. 

Listen below or click here.

For more information, you can contact Christina at 866-621-4514 or at c.throndson@hellman.com. You can also check out Hellman’s websites at hellman.com and hellman.com/OTS

To order a customizable video created by Hellman, visit hellman.com/myvideo/.


TAGS

  1. podcast
  2. vgm

From Our Experts

A Pattern We're Seeing Across Healthcare thumbnail A Pattern We're Seeing Across Healthcare Insights on how healthcare providers can build trust, clarity, & confidence for patients, referral sources, & employees while navigating industry complexity. Medicare DMEPOS Compliance Updates: New F2F, WOPD, & Prior Authorization Requirements thumbnail Medicare DMEPOS Compliance Updates: New F2F, WOPD, & Prior Authorization Requirements Medicare is expanding DMEPOS compliance requirements, with new Face-to-Face (F2F), Written Order Prior to Delivery (WOPD), and Prior Authorization rules taking effect in 2026 and 2027. What AI and Industry Leaders Predict for HME's Future thumbnail What AI and Industry Leaders Predict for HME's Future Discover why HME growth remains strong despite reimbursement uncertainty, increased audits, staffing challenges, and operational pressures. How CRT Can Help HME Providers Diversify and Grow thumbnail How CRT Can Help HME Providers Diversify and Grow Looking to grow beyond traditional HME? Learn why more providers are turning to complex rehab technology and mobility services. How CRT Can Help HME Providers Diversify and Grow thumbnail How CRT Can Help HME Providers Diversify and Grow Looking to grow beyond traditional HME? Learn why more providers are turning to complex rehab technology and mobility services. What Suppliers Need to Know: CMS Expands Access to Non-Invasive Ventilation for COPD Patients thumbnail What Suppliers Need to Know: CMS Expands Access to Non-Invasive Ventilation for COPD Patients While the new NCD creates additional opportunities for patients to receive medically necessary therapy, it also introduces new responsibilities for durable medical equipment (DME) suppliers. VGM Playbook: Emerging Markets and Business Growth thumbnail VGM Playbook: Emerging Markets and Business Growth Explore emerging healthcare markets, growth opportunities, and expansion strategies in pediatrics, sleep, home access, maternity care, and more. 2026 O&P Woman of the Year Finalists Announced thumbnail 2026 O&P Woman of the Year Finalists Announced Meet the 2026 O&P Woman of the Year finalists, recognized for leadership, innovation, and excellence in the orthotics and prosthetics profession.