Connection Over Convenience: How to Make Your Connection with Customers More Valuable Than Convenient

Published in Member Communities on November 12, 2020

Today, we sit down with Christina Throndson, Business Development Strategist of Hellman, a division of VGM. COVID-19 is a hot topic, but how can it not be? It's the reason we've all been forced to change our lifestyle for many months. While your target audiences may not have changed, their behaviors and expectations have. As we begin to carefully approach "living as usual,” Christina chats with us about what methods of adaptation are necessary to capture and connect with our customers and prospects. 

Listen below or click here.

For more information, you can contact Christina at 866-621-4514 or at c.throndson@hellman.com. You can also check out Hellman’s websites at hellman.com and hellman.com/OTS

To order a customizable video created by Hellman, visit hellman.com/myvideo/.


TAGS

  1. podcast
  2. vgm

From Our Experts

Honoring ADA: Heroes of DMEPOS thumbnail Honoring ADA: Heroes of DMEPOS Celebrate the vital role of DMEPOS and home healthcare, honoring the heroes empowering patients' accessibility and independence. Streamlining Processes and Enhancing Profitability in the Repair Department thumbnail Streamlining Processes and Enhancing Profitability in the Repair Department In the complex rehab technology industry, efficient and profitable repair departments are crucial for maintaining customer satisfaction and business growth. The Cost of Not Doing Your Due Diligence When Considering a New Billing System thumbnail The Cost of Not Doing Your Due Diligence When Considering a New Billing System For providers large and small, a reliable, accurate, and efficient billing system is essential for ensuring smooth, financial transactions and maintaining healthy cash flow. Bipartisan Medicare O&P Bill Introduced thumbnail Bipartisan Medicare O&P Bill Introduced In a timely move ahead of next week's NAAOP Legislative Fly-In, a bipartisan group of lawmakers introduced the Medicare Orthotics and Prosthetics Patient-Centered Care Act, a bill aimed at improving access to high-quality orthotic and prosthetic care for Medicare beneficiaries. The Patient-Centered Care Act seeks to address critical gaps in Medicare coverage for orthotic and prosthetic (O&P) services. Under current rules, beneficiaries may receive devices without the necessary clinical services Meet the VGM Live at Home Team! thumbnail Meet the VGM Live at Home Team! The first half of 2025 has brought exciting developments and fresh momentum to Live at Home, underscored by the integration of the VGM Member Success Team. Customization, Communication, and Clinical Strength: The Indie Edge in Complex Rehab thumbnail Customization, Communication, and Clinical Strength: The Indie Edge in Complex Rehab Independent complex rehab providers say they are differentiating themselves with product customization and referral and patient engagement. The Rising Cost of Doing Business in the Mobility and Complex Rehab Technology Industry thumbnail The Rising Cost of Doing Business in the Mobility and Complex Rehab Technology Industry This article delves into concerns of rising costs in the mobility and complex rehab technology (CRT) industry and explores potential strategies to mitigate their impact. Empowering Patients and Caregivers: Advocacy and Education thumbnail Empowering Patients and Caregivers: Advocacy and Education Whether it's a safety bed, mobility aid, or a respiratory device, healthcare providers' roles extend beyond equipment delivery—we are educators, advocates, and allies.