Member Spotlight: Mission Health + Home

Published in Home Modifications on June 28, 2023

Member Spotlight: Mission Health + Home

VGM Live at Home Members continue to show their dedication of going above and beyond meeting their clients’ needs to live in a safe, accessible home every single day. Recently, Mission Health + Home, a longtime VGM Live at Home member, served a family who needed to create an accessible bathroom on the main floor of their home. Click here to watch their story! 

When Chris, Corinne, and Caleb moved into their dream house, they knew that it wasn’t as accessible as they needed it to be. Caleb is in a wheelchair, yet there were no full bathrooms or bedrooms on the main floor. Even though the main floor had an office that could potentially be used for Caleb’s bedroom, he still needed an easier way to access the shower and bath that was upstairs and not as easy to access. Chris and Corinne then wondered about turning their main-floor laundry room into an accessible bathroom with a shower.

“It was kind of the dream to be on one floor,” stated Corinne.

That is when Mission Health + Home came into the picture. After submitting a request, Chris received a response from Jonathan Walters with Mission Health + Home that same morning. Together, they discussed the family’s goals and what they wanted to accomplish in a way that worked best for all of them. 

After further discussing Chris and Corinne’s initial plans, which included turning their closet into a shower and utilizing the laundry room, Jonathan suggested trying to find a way to make it work so that the washer and dryer could remain on the main floor while still meeting Caleb’s needs for an accessible bathroom and shower. Mission Health + Home investigated every possibility of making sure everyone’s needs were met for this project.

“They wanted to be absolutely perfect in every which way,” said Chris. “We're really pleased with how that turned out, and I'm very pleased that they didn't take our direction about putting [the washer and dryer] into the basement because they [had] a better idea. And that really came out way better in the long run for all of us.”

After successfully completing this project, the family was truly appreciative of the hard work by Mission Health + Home and their commitment to meeting each of their needs during this project.

“I can't say enough good things about them,” said Corrine. “They were really a great group of people.” said Corrine. 

“I think a lot of people think they know what they need, but it's not until you really understand the needs of accessibility that you can design something,” said Chris. “For me, I would save time and just start with Mission.”

Watch the full testimonial here.

Thank you to Jonathan and all at Mission Home Health + Home for serving this amazing family, and thank you for being Part of Something Bigger!


TAGS

  1. home modifications
  2. member spotlight
  3. vgm live at home

From Our Experts

Welcome to 2024. Let's Talk Root Causes! thumbnail Welcome to 2024. Let's Talk Root Causes! Kim Cuce explains how to identify the root causes of issues that DMEPOS providers often face. Building Opportunities Field Tech Summit: Empowering Installers and Technicians thumbnail Building Opportunities Field Tech Summit: Empowering Installers and Technicians VGM Live at Home, in conjunction with longtime member Access to Independence, is excited to host the Building Opportunities Field Tech Summit, taking place April 22-26 in Ravenna, OH! Meet Direct Supply® – Bringing Innovation to the HME Industry thumbnail Meet Direct Supply® – Bringing Innovation to the HME Industry In today's episode, Dave Lyman, Senior Vice President of Sales for VGM & Associates talks with our vendor partner, Direct Supply. Dave and Nick Bush, Director of Business Development for Direct Supply, discuss supply chain reliability, creating outrageous customer service, and the importance of innovation and technology. Home Access: ‘The Next Three Years Are Pivotal' thumbnail Home Access: ‘The Next Three Years Are Pivotal' Jim Greatorex, Vice President of VGM Live at Home, chats with HME News about all the efforts to increase recognition and the uptake for home access. Business Forecasting: Strategies, Types, and Key Insights for 2024 thumbnail Business Forecasting: Strategies, Types, and Key Insights for 2024 In our current environment, with the challenges we face in billing, staffing and product availability, and ultimately the sustainability of our businesses, forecasting can be a great tool to help us manage those challenges. A Note from the VP, Jim Greatorex: January 2024 thumbnail A Note from the VP, Jim Greatorex: January 2024 As we start the new year, we like to take a moment to reflect on 2023 and what we see coming in 2024. Corporate Transparency Act – Reporting Requirements for Certain Businesses in 2024 thumbnail Corporate Transparency Act – Reporting Requirements for Certain Businesses in 2024 Certain U.S. business types, including corporations and LLCs, are now required to submit reports regarding their ownership. Failure to submit these reports can result in both financial penalties and/or prison time. Be sure to read more and find out if this affects you. VGM Live at Home Announces Website Redesign thumbnail VGM Live at Home Announces Website Redesign VGM Live at Home, a division of VGM & Associates, is excited to unveil their newly redesigned website, www.vgmliveathome.com.