Optimize Your DMEPOS Business with Business Leadership and People Strategy at Heartland Conference

Published in Member Communities on May 04, 2023


The VGM Heartland Conference continues to provide education geared towards every member of your staff. As reported in an article by HME News, the Heartland Conference 2023 educational sessions reflect the overall theme of business optimization. There are several educational sessions, including the keynote, that provide suggestions on how to “do more with less” in the DMEPOS space. 

Heartland Conference 2023 Keynote Session: Bounce Forward 

Resilience researcher, keynote speaker, and #1 Wall Street Journal bestselling author, Adam Markel, is a recognized expert in professional and personal reinvention. A highly sought-after keynote speaker, transformational leader and business mentor, he guides individuals and businesses to capitalize on change and magnify their impact. 

"His message is perfect for the times we live in,” said Jill Blaser, VGM Heartland Conference Chair, to HME News. “His message is embracing and thriving through change, encouraging innovation, and getting people to achieve lasting personal and professional growth.” 

His unique expertise is in combining practical business tactics with accelerated learning strategies to embrace change, encourage innovation, and increase sales for people and organizations worldwide. Adam Markel inspires, empowers, and guides people to achieve massive and lasting personal and professional growth, whether it be as a keynote speaker, facilitating corporate workshops, or mentoring individuals.  

Adam Markel Intro Trailer

Business Leadership & People Strategy Track 

We have several other educational sessions specifically focused on enhancing leadership and people strategy to help improve one’s DMEPOS business. Below is just a sample of what sessions are in store for the Business Leadership & People Strategy track during Heartland 2023: 

[Pre-Conference] Navigating ‘People Scenarios’ Workshop: How an HR/Human Capital Team Addresses Real-Life Situations 
Presented by Kelsey Burke, Vice President of Human Resources for VGM; Paul DiMarco, ICF-ACC, APTD, Gallup Certified Strengths Coach, Vice President, Organizational Development, VGM; and Sara Laures, ACC, PCP, ELI-MP, Chief People Officer, VGM 

This workshop will focus on three areas of Human Capital: HR, People and Culture, and Organizational Development. The goal of this workshop is to provide an overview of how a Human Capital team can perform and engage you with real-life examples of ‘people issues’ to discuss with your industry peers. 

Improving Retention During a Time of Employee Burnout and Mental Health Crisis
Presented by Jared Eardley, MBE, RRT, Director of Education and Communication, Norco, Inc.

Perhaps more than ever before, the reality of employee burnout and other mental health challenges has never been more common. Come for an open dialog on how to approach this situation in a rapidly changing marketplace.

Eliminating the Unimportant 
Presented by Ramona Wink, LMHC, Licensed Mental Health Therapist/Motivational Public Speaker, 515 Therapy and Consulting

In this presentation, licensed mental health counselor, Ramona Wink, will teach attendees the skills that she teaches her clients, helping them to identify and live out their values, assess balance in their lives, and gain clarity and alignment on how they best fit within the organization they serve. 

Customer Service at Its Best: How to Fix Broken Communication in HME 
Presented by Dr. Mary Sand, PhD, President, Sand Consulting and Miriam Lieber, President, Lieber Consulting

This session will use common HME scenarios to explore responses that lead to the best possible outcome. This session is designed to give providers the training tools for improved customer service. 

Situational Leadership and Emotional Intelligence: Choose to Be the Best Leader 
Presented by Eric Kulikowski, Certified Professional Coach, Leadership Coach and Owner, Dare To Be Amazing, LLC

Identifying the type of leader one needs to be in any given situation is critical to your organizational and business leadership success. This program promises to break some paradigms and inspire providers to look deep inside to know who they are as a leader.  

Eat that Frog! 7 Habits! Applying Productivity Frameworks in the Real World 
Presented by Audra Watt, MBA, VP Marketing, Permobil Americas

This session is designed to help busy people get up to speed with new and classic productivity frameworks and how to use them based on one's individual work style and situation.  

Problem Solving and Decision Making: Just Fix It!! 
Presented by Eric Kulikowski, Certified Professional Coach, Leadership Coach and Owner, Dare To Be Amazing, LLC

In this session, attendees will acquire a keen understanding of the decision-making process as well as tools to lead a team through the cycle. 

[Panel] Lessons Learned: Gender Barriers in the Workplace 
Presented by Kim Bemus, Facilities Manager, VGM, with panelists Sara Laures, Chief People Officer, VGM and Sarah Hanna, VP of Consulting Services, ACU-Serve Corp. 

The leadership within HME organizations has gone through a period of significant change over the past decade. This panel will provide commentary, context, and coaching on how to become a role model in not only HME but business.  

How Extending Employee Engagement Improves Your Business 
Presented by Paul DiMarco, ICF-ACC, APTD, Gallup Certified Strengths Coach, Vice President, Organizational Development, VGM and Brooke Kraft, Director of Talent Acquisition, VGM 

This session will explore the steps to take in order to create an environment where staff can be engaged and decide on their own to extend their time with their employer.  

View the complete agenda for Heartland Conference 2023 at www.vgmheartland.com/agenda. We can’t wait to see you! 

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  1. dmepos
  2. education
  3. heartland
  4. leadership