VGM & ASSOCIATESHealthcare MSO

The Future of Leadership: Getting Really Real

Published in Member Communities on January 06, 2025

Lindy Tentinger

Lindy Tentinger, President of VGM & Associates, is an official member of Forbes Business Council. In her latest article, she shares insights on getting “real” in your company culture. Authenticity and human connection are essential for effective leadership, especially in a high reliability organization. Leaders should foster an environment where real conversations, vulnerability, and genuine care for employees are prioritized. This approach builds trust, engagement, and a supportive workplace culture.  

“At the end of the day, people just need someone to believe them,” shares Tentinger. “It’s our time as leaders to be that someone. This is the future of work as I see it.” 

Further advice from Tentinger includes: 

  • Embrace Real Conversations: Leaders should address real-life issues and create an environment where people feel safe to share their true experiences and emotions. 
  • Walk the Talk: Demonstrate leadership by offering flexible solutions, celebrating wins, and taking care of both yourself and your employees. 
  • Be Vulnerable: Share personal stories, admit shortcomings, and express when you’re not at your best to build trust and openness. 
  • Start with Leaders: Share your vision, establish goals, reward achievements, and provide honest feedback to your leadership team.  
  • Encourage Fun and Connection: Bond with your team by letting your guard down and engaging in fun activities. 
  • Clear Expectations and Resources: Clearly communicate expectations and familiarize employees with available resources, such as HR and employee assistance programs. 

“AI can take over a lot of things, but true human connection will be a tough one,” concludes Tentinger. “The human connection inspires people to be better.”  

True human connection and empathy are essential in leadership. Inspiring and connecting with people on a personal level remains a uniquely human capability. 

Click here to read the full article.

TAGS

  1. leadership
  2. vgm

Get Connected

Stay up-to-date on the latest resources and news provided by VGM & Associates.

Sign Up for Email

From Our Experts

Empowering Patients and Caregivers: Advocacy and Education thumbnail Empowering Patients and Caregivers: Advocacy and Education Whether it's a safety bed, mobility aid, or a respiratory device, healthcare providers' roles extend beyond equipment delivery—we are educators, advocates, and allies. Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers thumbnail Staffing Ratios and Compensation Insights for U.S. Rehab Members and CRT Dealers This report provides insights into team structures and pay for key roles like ATPs, service technicians, and billing personnel. Marketing: Embrace the Happy Customer thumbnail Marketing: Embrace the Happy Customer In today's hyper-connected world, customer satisfaction isn't just a metric—it's a marketing engine. A Letter From the President: July 2025 thumbnail A Letter From the President: July 2025 From evolving reimbursement models to the complexities of competitive bidding, the landscape continues to shift beneath our feet, but VGM is here for you. How the June 2025 MedPAC Report Shapes the Future of HME thumbnail How the June 2025 MedPAC Report Shapes the Future of HME The June 2025 Report to Congress from the Medicare Payment Advisory Commission (MedPAC) offers critical insights into the evolving landscape of Medicare services. While the report does not focus exclusively on home medical equipment (HME) or durable medical equipment (DME), several areas touch on themes that are highly relevant to the industry's future—particularly around home health care, Medicare Advantage (MA), and supplemental benefits. Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities. Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD thumbnail Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement, shares insights on the newly finalized National Coverage Determination (NCD) for home mechanical ventilation (HMV) and respiratory assist devices (RAD). Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities.

Be Part of Something Bigger

Become a Member