VGM & Associates Announces Updates to Member Success Team

Published in Member Communities on April 10, 2024

VGM & Associates Announces Updates to Member Success Team

VGM & Associates is excited to announce that Chris Rose has been promoted to Director of Member Key Accounts effective April 8, and Matthew Flaherty has moved the VGM & Associates member success team as a Regional Account Manager effective April 1.

Chris Rose previously held the role of Regional Account Manager (RAM) since June of 2016. In his new role, he will focus on strengthening business relationships between members and vendor partners to operate more efficiently and increase profitability. This role was previously held by Kelly Wolf, who retired March 31, 2024. Rose will also continue serving members as the Regional Account Manager of TN, AL, and GA.

Prior to joining VGM, Rose worked at various companies in the homecare industry as a sales and account manager in the greater Nashville, TN area.

“We are proud to appoint Chris Rose to this important role,” said Lindy Tentinger, President of VGM & Associates. "His expertise and enthusiasm are the driving forces that will steer our members and vendor partners towards success, as well as fulfill the VGM & Associates mission of creating long-term viability for the future of our members, vendor partners, and the entire homecare industry.”

With Rose’s transition, VGM & Associates is also excited to announce that Matthew Flaherty will join the VGM & Associates team as the Regional Account Manager for states of NM, TX, OK, AR, LA, and MS.

Flaherty has been with VGM since June of 2010. He has served in various roles at VGM Fulfillment, culminating in his most recent position of Director of Sales. Passionate about fostering member success within the durable medical equipment (DME) and home medical equipment (HME) industry, Matt has consistently demonstrated a commitment to delivering exceptional services and support to members.

"We are thrilled to welcome Matthew Flaherty to the VGM & Associates member success team to serve our VGM members in the southern region,” said Dave Lyman, SVP, Sales. “His background in sales at VGM Fulfillment is incredibly valuable in our goals of serving our VGM members and providing the solutions necessary to thrive in our industry.”

VGM & Associates looks forward to Chris and Matthew thriving in their new roles and serving VGM members. For questions, please visit https://www.vgm.com/contact/ or call 800-568-7039. 


TAGS

  1. hme
  2. leadership
  3. vgm

From Our Experts

The Pathway from Technician to ATP thumbnail The Pathway from Technician to ATP Explore the journey from repair technician to assistive technology professional (ATP) in the complex rehab industry. Changing Face of O&P: Education, Research, and New Generation of Clinicians thumbnail Changing Face of O&P: Education, Research, and New Generation of Clinicians Explore the evolving landscape of the orthotics and prosthetics field as Fanny Schultea, the 2025 O&P Woman of the Year, highlights the importance of education, research, and support for the next generation of clinicians. Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers thumbnail Navigating DMEPOS Appeals Processes: A Strategic Guide for Providers Navigate the five levels of Medicare appeals, avoid common denial reasons, & strengthen your documentation with expert tips from The van Halem Group. OPGA Announces Recipients of the 2025 Freedom Award thumbnail OPGA Announces Recipients of the 2025 Freedom Award Several O&P providers were recently honored with a 2025 Freedom Award in recognition of their exceptional care of military personnel needing orthotic and prosthetic devices. Desiree Trimble Joins VGM & Associates as VP, Marketing thumbnail Desiree Trimble Joins VGM & Associates as VP, Marketing VGM & Associates is proud to announce that Desiree Trimble has been named the Vice President of Marketing, effective November 17. What Do CMS' Fraud Efforts Mean for DME? thumbnail What Do CMS' Fraud Efforts Mean for DME? Discover how CMS's new fraud prevention initiatives, including AI-driven claim analysis and the WISeR model, impact DME providers. Importance of Compliance Training for DMEPOS Businesses thumbnail Importance of Compliance Training for DMEPOS Businesses Compliance training: Protecting your business interests through effective regulatory training programs enhances risk management, customer trust, and efficiency. Unlocking the Power of AI: A Practical Guide for Business Transformation thumbnail Unlocking the Power of AI: A Practical Guide for Business Transformation Read how organizations in HME can harness artificial intelligence (AI) effectively and responsibly.