[Webinar] Transforming DME Operations: Real-World AI Applications from Synthpop

Event Details

Date	Tuesday, September 9, 2025
Time	1:00pm - 2:00pm
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Running a DME business means juggling intake paperwork, insurance verification, patient calls, and payor interactions—often with limited staff. In this webinar, you’ll discover how Synthpop’s AI-powered Agents can take those repetitive, time-consuming tasks off your team’s plate, freeing them to focus on higher-value work. We’ll walk through real-world examples of how DME suppliers are reducing administrative burden, accelerating order processing, and improving patient outcomes without adding headcount. You’ll see how these solutions integrate with your existing systems so you can start seeing results quickly. If you’re looking for ways to scale your operations, improve patient care and drive profitability in today’s competitive DME market, this is session is for you.

Learning Objectives:
1.    How AI-powered Voice Agents can automate patient calls—including appointment confirmations, order notifications, resupply reminders, and troubleshooting—reducing manual follow-ups.
2.    How AI-powered Voice Agents can manage payor calls—navigating IVRs, verifying eligibility, checking HCPCS/CPT code coverage, and retrieving prior authorization details—freeing staff from time-consuming insurance tasks.
3.    How Intake Agent automates document categorization, data extraction, and order qualification to speed up processing and improve patient outcomes.
4.    Ways to integrate AI solutions into your existing systems without complex configurations or disrupting current workflows.
5.    Proven strategies to scale operations without adding headcount, enabling your existing team to handle more orders faster.

Presenters:
Maddy Bland, Account Executive, Synthpop Healthcare AI
Drew Copeland, Director of Product Operations, Synthpop Healthcare AI

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