Heartland Session Sneak Peek: Telehealth in CRT

Published in Complex Rehab on August 18, 2021

Celebrating 20 years, Heartland Conference will feature rehab-focused sessions, social events, expanded exhibit hall, and hands-on training through U.S. Rehab’s Tech Training.

There’s a lot in store for our community of rehab professionals, and we can’t wait to see you in person. One can’t-miss session will provide insight into the ever-changing telehealth landscape.

The COVID-19 pandemic has changed us ALL in many ways. Some realized that certain business travel can be substituted with virtual, thus saving money and allowing more time at home with family and friends. Homecare was and continues to be essential in reducing the spread of viruses for those most at risk. For many, life’s priorities were reevaluated. Telehealth became a viable, and oftentimes necessary, option for health care visits.

Telehealth Landscape

Telehealth is nothing new. However, pre-pandemic it was limited to remote areas, and the patient had to go to an originating site. It has since greatly expanded due to the PHE as it met the need for social distancing while enabling the patient to "see" their physician from their own home. Telehealth was essential to protect against the spread of the virus, and the realization of how a delay with an in-person face to face due to the challenges of travel (weather, cost, viability) can severely impact the patient’s health by not receiving the medical equipment needed in a timely manner. We’ve seen a tremendous adoption in healthcare, including complex rehab in the form of face-to-face visits, LCMP evaluations, and service and repair, but is it here to stay?

Looking Ahead

As the proverbial access to telehealth “cliff” may be on the horizon, there are multiple perspectives that must be addressed, ranging from payor adoption, navigation of when, where, why, and how to use it, to the efficacy of this modality. What we do know is that patients are more or equally satisfied with this method. It provides access to care that may not have otherwise been available and allows the complex rehab provider to reduce expenditures while optimizing outcomes. Being stagnant and comfortable has never suited business well, especially healthcare. Telehealth is not a trend, but part of our future.

Heartland Featured Session

During this panel discussion, U.S. Rehab’s Dan Fedor, Greg Packer, and Kyle Walker, along with University of Pittsburgh’s Associate Professor and Vice Chair of Education and Training Mark Schmeler, PhD, OTR/L, ATP, will explore the history, efficacy, application, and future of virtual services in complex rehab technology. View the entire education track for the rehab community, as well as Tech Training, by visiting www.vgmheartland.com/agenda.


  1. complex rehab
  2. conference
  3. covid-19
  4. education
  5. heartland
  6. tech training
  7. telehealth
  8. tradeshow

From Our Experts

Wheelchair Repairs Obstacles Reduced! thumbnail Wheelchair Repairs Obstacles Reduced! Wheelchair repairs have been a hot topic recently with advocacy groups raising awareness about the ability of a wheelchair user to obtain timely repairs on their wheelchair. There are many obstacles that contribute to obtaining a timely wheelchair repair, but one of those obstacles will be eliminated and another will be reduced on Jan 1, 2023. Optimize Your Sales Management Team to Drive Growth in Times of Change thumbnail Optimize Your Sales Management Team to Drive Growth in Times of Change As you continue to look toward 2023, consider developing a plan to optimize your sales management team. By taking an honest look at your team and process, you start to see the growth opportunities that exist, even in times of change. Put a Ring on it: Rules of Employee Engagement thumbnail Put a Ring on it: Rules of Employee Engagement If you are a leader, it is likely that you have become aware of the term “quiet quitting,” but leaders have been dealing with the root cause for as long as there have been teams to lead. The real problem is disengagement. As a leader, how do you help employees re-engage? FMA Hits ‘Good Cross Section' of Industry thumbnail FMA Hits ‘Good Cross Section' of Industry U.S. Rehab's Functional Mobility Assessment tool now has 13,000 data points showing the benefits of providing appropriate mobility equipment and involving assistive technology professionals (ATPs). Therapeutic Support Surfaces: Diving Into the Business of Group 3 Air Fluidized Beds thumbnail Therapeutic Support Surfaces: Diving Into the Business of Group 3 Air Fluidized Beds If Group 3 air fluidized beds are so needed, why isn't anyone diving into the business? If you are providing wound care in your DME business, adding air fluidized therapy beds to your mix is a great way to help serve your patients as well as increase your revenue. Leadership Insight: How to Adapt Your Leadership Style thumbnail Leadership Insight: How to Adapt Your Leadership Style People define leadership in different ways. Each leader has their own style, and employees require different types of leadership depending on their work style. So truthfully, great—or even good leadership is a complex, everchanging venture. Seat Elevation Takes Another Step Forward thumbnail Seat Elevation Takes Another Step Forward Complex rehab stakeholders submitted more than 3,500 comments in support of reconsidering the national coverage determination for mobility assistive equipment to include power seat elevation systems. Invest in Your Business by Investing in Your People thumbnail Invest in Your Business by Investing in Your People Without doubt, your company's most valuable asset is your employees. At VGM, we decided to take a targeted approach to investing in our people, building a program that we could use as a reference for our future efforts. And because they represent two-thirds of our workforce, it made sense for us to invest in our women leaders.