Packer Perspective: Keeping You Updated Through the Pandemic

Published in Complex Rehab on June 11, 2020

U.S. Rehab has continued to work diligently on your behalf through the pandemic. We completely understand your frustrations and concerns with all that is happening in the world today. We will continue to keep you informed with updates from the Government Relations team and on our COVID-19 website.  

Dan Fedor, U.S. Rehab’s billing and reimbursement expert, is working alongside VGM’s Craig Douglas to understand the acceptable billing practices for COVID-19 related items, and they will continue updating members on any new procedures you should be adopting until the system is converted back to pre-COVID-19 operations.

We have been working with NCART, NRRTS, ITEM, United Spinal, CTF, and other organizations to develop the information that will be presented to CMS on the standing and seat elevating program that will help the industry receive proper payment and approval on these highly-effective and necessary devices. This collaborative effort has pulled many groups together to work hard for the benefit and enhancement of the lives we serve.

VGM & Associates continues to provide top-notch education to our members by moving our annual Heartland Conference to be virtual, now called “Heartland At Home.” This is the first time we have had to move to computer-based presentations and educational programs versus having our big family come to the home base to receive education and fellowship. Our midwest hospitality will be on the internet this year, and we are very excited to present coursework and virtual meet ups to keep our membership informed of what is happening in the marketplace while also giving those educational opportunities we are very well-known for. Be sure to join us for “Heartland At Home,” happening now until July 10.

U.S. Rehab will continue to help support you and your staff as we move through the remainder of 2020. If you have questions or comments for how we can help, please feel free to contact us at any time. We are here to work with you to find answers to questions that may have not been asked yet. We are here to give you a hand so you can continue to stand for our industry and make the population we serve healthier and happier while they cope with their personal situations at hand.  

As always, thank you for your continued membership with U.S. Rehab.

Greg Packer

(800) 987-7342

Greg.Packer@usrehab.com

From Our Experts

Right Place at the Right Time: Self-Service When Your Customers Need it Most thumbnail Right Place at the Right Time: Self-Service When Your Customers Need it Most In order to be there for your customers in their time of need, they must be aware of how you can help them. Knowing you're their one stop shop makes a big difference. Complex Rehab Stakeholders Send ‘Powerful Message' thumbnail Complex Rehab Stakeholders Send ‘Powerful Message' A recent fly-in and product expo organized by NCART and NRRTS was the perfect opportunity to lay the groundwork for several of the complex rehab industry's top priorities, including getting CMS to move forward with coverage for power standing systems. U.S. Rehab Launches Seat Elevation Cost Calculator thumbnail U.S. Rehab Launches Seat Elevation Cost Calculator U.S. Rehab is proud to announce a new, member-exclusive seat elevation cost calculator to help members determine the financial impact of seat elevation. Fall Prevention Awareness Day: Safeguarding Independence for CRT Users thumbnail Fall Prevention Awareness Day: Safeguarding Independence for CRT Users Every year, on the first day of fall, communities come together to observe Fall Prevention Awareness Day. This day serves as a reminder of the importance of creating safe environments for individuals, especially those who rely on complex rehab technology (CRT) to lead independent lives. Cybersecurity: Five Tips For Remaining Secure thumbnail Cybersecurity: Five Tips For Remaining Secure We are providing five tips from VGM Group's SVP of Corporate Information Services, Jay Bracken, Certified Information Systems Security Professional (CISSP). Tyler's Thoughts: CRT Awareness Week 2023 thumbnail Tyler's Thoughts: CRT Awareness Week 2023 It is with great excitement and gratitude that we come together to celebrate Complex Rehab Technology (CRT) Awareness Week. CRT Awareness Week 2023 thumbnail CRT Awareness Week 2023 The National Coalition for Assistive and Rehab Technology (NCART) has designated the week of Aug. 14 -18 as "National Complex Rehab Technology (CRT) Awareness Week." This focused week aims to raise awareness about the significance of CRT in the lives of numerous individuals facing mobility challenges. Stakeholders Try to ‘Take Control' of Repair Issues thumbnail Stakeholders Try to ‘Take Control' of Repair Issues HME News reports that stakeholders now have four specific asks, including reimbursement reform, for state Medicaid programs and other payers to increase access to repairs for wheelchairs.