Introducing The DMERT Group, Part 1: The Importance Of Quality Standards For The CRT Industry

Published in Complex Rehab on June 04, 2018

U.S. Rehab has been working on a program for the last year that will grant more credibility to the CRT and DME industries. The Durable Medical Equipment Repair and Training (DMERT) Group is a new industry non-profit organization intended to provide proper certification to repair technicians in the DME and CRT arena. With this type of certification, we can increase the credibility of repair technicians. Establishing standards for repair technicians is a major step towards professionalizing the DME and CRT industry as a whole.

Providers know that we can and should repair the equipment we sell and that it is important for our businesses to be bonded and accredited within the industry. Bonding and accreditation are not cheap processes, yet they are required by Medicare and some private insurance companies to do business. However, we sometimes see that our equipment gets repaired by someone who is not as familiar with its design and function.

Individuals within the industry have spent years getting trained and have a vast understanding of the equipment. We understand that proper maintenance and repairs extends the life of the equipment, and this reduces the overall cost of the equipment in the long run. Technicians need to be highly trained to repair DME and CRT equipment. They should not have to compete with individuals that lack the expertise and knowledge to fix equipment. When unqualified people try to fix DME or CRT equipment, there is a risk of future issues with the equipment and/or the patient. There is also a risk to the repair technician profession as a whole without established, standard repair guidelines.

U.S. Rehab has heard from an uptick of individuals who are attempting to start repair companies because they see a need for it in their communities. In most cases, these individuals are attempting to do the right thing and follow standards; however, the standards are loosely defined and followed, at best. For example, an electrically or mechanically-inclined neighbor may try to help his friend fix their Group 3 power chair. But because he does not know what he is doing, he ends up potentially harming the end user or the equipment, just because he was trying to help. There isn’t a currently recognized certification stopping the neighbor from helping. That’s what the DMERT Group is creating. The DMERT Group helps technicians get qualified and receive a certification that proves they can complete a repair properly.

The DMERT Group’s aim is to establish standard training guidelines with a certificate program for all technicians to follow, thereby solidifying the credibility of DME and CRT repair technicians and professionalizing the DME and CRT industry as a whole.

For more information about the DMERT Group, you can visit https://www.dmertgroup.com/. Make sure to check out next month’s article that will diver deeper into the online training through the DMERT Group. 


comments powered by Disqus

From Our Experts

"We Follow Medicare Guidelines" They Say… When suppliers encounter a customer that has an MA plan, they must determine if they must be in network if required and the coverage policies. Many plans inform their customers, as well as the suppliers, that they “follow Medicare guidelines.” Packer Perspective: Working Closely with Industry Leaders thumbnail Packer Perspective: Working Closely with Industry Leaders Ability Products shares a vision with U.S. Rehab to provide continuous value delivered by a team who understands what you face. Ability Products has been specifically created to collaborate with individual small businesses, not compete against them. A Deeper Dive into Telehealth and Complex Rehab - Part II thumbnail A Deeper Dive into Telehealth and Complex Rehab - Part II This is the second podcast on a new course being developed for telehealth in complex rehab. This podcast will examine the finer details like procedures, documentation, service and repair, and reimbursement with a variety of experts. Applying Telehealth to Complex Rehab Technology thumbnail Applying Telehealth to Complex Rehab Technology Telehealth applies to all segments of our industry in different ways. Because of COVID-19, it is much safer to have as few people as possible physically present for a wheelchair evaluation for a new piece of equipment. However, not all patient populations are suited to be evaluated by telehealth due to their disease-state. U.S. Rehab Launches a New Telehealth and Complex Rehab Technology Educational Course thumbnail U.S. Rehab Launches a New Telehealth and Complex Rehab Technology Educational Course Dr. Mark Schmeler, Associate Professor and the Vice Chair for Education Training in the Department of Rehabilitation Science & Technology at the University of Pittsburgh, Dan Fedor, Director of Reimbursement for U.S. Rehab, Kyle Walker, Director of Operations of Assistive Technology with VGM Homelink, and Greg Packer, President of U.S. Rehab, talk about a new educational program focused around telehealth and CRT. Complex Rehab ‘Takes Next Step' with New Program thumbnail Complex Rehab ‘Takes Next Step' with New Program More than anything, the University of Pittsburgh's new Master of Rehabilitation Technology program will help to raise awareness among young professionals that specializing in assistive technology is a valid profession, says Mark Schmeler. Packer Perspective: September 2020 thumbnail Packer Perspective: September 2020 “Success is not final; failure is not fatal. It is the courage to continue that counts.” – Winston Churchill I found this quote to be quite appropriate for the current times we are going through this year with the pandemic. Remember that U.S. Rehab and VGM are here for your success and to help ensure that you do not have failure—and that it is not fatal if you do have some. Let Us Help You Prepare for the ATP Exam with the ATP Fundamentals Course! thumbnail Let Us Help You Prepare for the ATP Exam with the ATP Fundamentals Course! U.S. Rehab has partnered with RESNA to offer our members the ATP Fundamentals in Technology course. Designed with the busy AT professional in mind, the ATP Fundamentals Course helps students review and refresh their assistive technology knowledge and identify areas for further study in preparation for the ATP exam. CEUs are available for this class. Class size is limited, so be sure to register by September 28.